Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this comprehensive marketing and sales tool for its wide range of features including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and built-in analytics dashboard for data-driven decisions. Many commend its ability to enhance the customer shopping experience and its quick, helpful customer support. It's also noted for its affordability and effectiveness in improving store performance and conversion rates.

December 2, 2020

The app is great. The support team was so kind to make my requested change. For such a price you get to use a lot of features !! Highly Recommend !!

6 months using the app
April 18, 2022

5/5 customer service! Its just perfect! whenever you ask them something, there is always a chance to answer you within 1 hour and when they are available, they take their time to make sure all you need is fulfilled!

The Little Things
United Arab Emirates
3 days using the app
November 18, 2019

I can't say enough wonderful things about this app! First off the price is amazing and cannot be beat. I actually have a paid theme that did not come with photo reviews so I was most interested in this feature. I tried Loox and Vitals. THIS ONE IS BETTER in my opinion. I uninstalled Loox and am happily using this one. I love the Spin to Win feature as well as & so many other things.
I will be recommending this to everyone I know with a store. Don't even hesitate for a second....just add this app!! I have only been using this a short time but have already been helped twice. Big shout out to Cezar & Mihai for the lightning fast, friendly support! CUSTOMER SUPPORT here is AMAZING!!! I can't wait to see what features are added next!! Well done Vitals, thank you...thank you...thank you!!! :) xox

United States
Over 1 year using the app
Vitals replied November 19, 2019

Thank you so much for this great review! We hope to keep providing outstanding support, as you've already seen.

January 15, 2020

We have been very happy with this App and with the Customer Service. There are a lot of "built in" apps within the overall product. We only use 10% of them so far, but really love the ones we are using and find a value in the app with just those 10%. We would highly suggest it.

The Black Bow Jewelry Company
United States
Over 1 year using the app
Vitals replied January 17, 2020

We are very grateful that you took to leave us this wonderful review.

Edited February 14, 2021

Best app on Shopify. Saves time & money and comes with the best customer service! Highly recommend it!

United States
4 months using the app
October 24, 2020

I love it, this app helped me close all edges on my store, and in a very good price as well. totally reccommand

Hippie Cartel
6 months using the app
June 13, 2021

Love this app, you can do so much with it. And customer service is great-- they're responsive and quick to resolve issues. Highly recommend.

Ms. Hungry
United States
2 months using the app
April 9, 2021

I used this app to add tabs to my product pages. I was having a little trouble getting it to work with my theme. Michael Jose was able to help me and got it set up ASAP. These guys have EXCELLENT customer support!

Acme Knife Shop
United States
3 months using the app
September 12, 2020

I've never seen such a great customer support before like Vitals has. Top notch service, Filip is one of theirs best! I couldn't wish for more. Thank you guys.

United Kingdom
7 months using the app
September 28, 2021

This app is really a blessing, it gives all the necessary tools you need to run your store efficiency

29 days using the app