Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. Additional features like product reviews and currency converter have improved customer shopping experiences and expanded international reach. Despite its many features, it doesn't affect page load times, ensuring a smooth user experience. Merchants also appreciate the free trial period and responsive 24/7 customer support.

January 10, 2023

Amazing app with so many features and great customer service couldn't recommend more! Worth every penny

Chatoelite
United Kingdom
7 months using the app
August 29, 2020

I just used this app to create a bundle upsell for a product on my store. I had it partially figured out because the app is pretty intuitive, but when I got stuck, Costin, from the Support team, instantly stepped in and helped me out tremendously. I can't speak highly enough about how convenient this app is and how great the support is that comes along with it!

BargainRocket
United States
7 months using the app
August 2, 2020

I had a problem with my Reviews Snippet being placed wrongly on my product page due to my customized shopify theme. This was not due Vitals App fault but because of our customized theme. And Rey from customer support went out of his way to assist by placing the Review snippet where it should be for visibility to our customers. Clearly their customer support is well versed and willing to help no matter what. Awesome!

Ice Cool Concepts
Singapore
7 months using the app
Edited September 4, 2021

I'm a Shopify developer and I use this app on all of my stores that I develop using Shopify. Makes thing easier for me. Instead of using different apps for different functionalities, use this single app to have all of them on your store.
The support is super responsive and helpful. I hope they will add more functionalities in the future.
Thanks for such an amazing app.

CuteCuddle
United Kingdom
7 months using the app
Edited February 15, 2023

very helpful customer service!
John Seth S. HELPED ME and the chat is good if the chat will be 24/7 it will be better!!!!!!!!!!!!!!!!!

Dogs Time - דוגס טיים
Israel
7 months using the app
October 16, 2020

J'ai découvert l'application grâce à des professionnels du e-commerce et je suis content de l'avoir : facile à installer même pour les francophones qui ne sont pas à l'aise avec l'anglais Vitals reste très simple à utiliser, le support par chat est vraiment efficace et disponible rapidement. Le support a même contrôlé si les applications sont bien installé à ma demande (surtout pour la conversion de devise ). Ils sont professionnels.

COOKOQ
France
7 months using the app
June 20, 2021

Excellent customer support. Very prompt and very helpful. Even when I am having atrial subscription.

redPAWS
Singapore
7 months using the app
Edited October 11, 2021

A fantastic bundle of Apps in one, well packaged and user friendly. I have used 16 of the Apps. So far I'm super happy.

Perfect-Dealz
South Africa
7 months using the app
January 31, 2022

Great customer service. An agent replied to my query within 10 minutes and was extremely helpful to resolve my issue.

Meridian Mountain
Ireland
7 months using the app
December 12, 2019

A rep named Cezar helped me with a little bit of fine tuning for my site. He was fast and friendly! I love vitals!

OrderYoga
United States
7 months using the app
Vitals replied December 17, 2019

We'll surely let Cezar know about your heart warming review! It's very flattering to see that our support team was able to leave such a good impression :)