Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive marketing and sales tools, including dynamic product recommendations, smart upsells, and cross-sells. It's praised for its seamless integration, user-friendly interface, and data-driven analytics dashboard. Additional features like product reviews and currency converter have improved customer shopping experiences and expanded international reach. Despite its many features, it doesn't affect page load times, ensuring a smooth user experience. Merchants also appreciate the free trial period and responsive 24/7 customer support.

December 1, 2022

Chat assistance was very responsive and helpful. Highly recommend it to anyone building a website, allows many features to be used all in one app! Makes any site look professional.

Glasizofficial
Australia
6 months using the app
October 22, 2020

As a shopify store newbie owner I have many problems to ask about Vitals settings and other issues connected to my store. Costin has helped me so much through email communication. He not only helped me solve the problem inside their support area but also beyond. I really really appreciate what he has done for me . If there is a 10 star rating I will give him without any hesitation. Thank you so much again, Costin!!

Deals Wonderlands
Singapore
6 months using the app
October 26, 2021

I used this app for several of my stores and I'm always very satisfied with it, so useful! The customer service is also impeccable, I just contact them about an issue that I had and I immediately received support from John Seth, very fast and helpful! I would recommend it 100%! ^^

Hey Teddy
Italy
6 months using the app
October 17, 2020

Very nice app. I asked for help about something, 30mins later it was fix. I recommend. So much feature available

Mouthy & Gaby
United States
6 months using the app
November 10, 2022

This app is wonderful and affortable. It is worth the price. The customer service instant and the greatest. would recommend this app.

Satisfysupplies
Australia
6 months using the app
January 30, 2020

-This is a must have app for any shopify store, only 3 or 4 features of the 40 would cover the cost already!
-For all the stores out there suffering with shipping try this: Currency converter + Smart Bar + Shipping information, this line alone will take you months and months of research with other apps, while Vital covers end to end solution.
-Yes not all features will work as expected but overall value of this app outweighs its cost
-Integration feature is just brilliant, something no one else is doing
-Support is super quick & efficient, will go the extra mile to assist
Overall, it is a must have.

GeneJack
United Arab Emirates
6 months using the app
Vitals replied February 3, 2020

Sounds like a no-brainer. Really appreciate it!

December 15, 2022

Easy app to use and very helpful staff on the chat that have helped me move forward quickly with building my first online store :)

Alphas Rising
Australia
6 months using the app
May 12, 2022

Stellar customer service. I submitted a ticket and within 15 minutes I had someone reach out directly. The problem was resolved in under a half hour from when I sent it in. The products offered are also a tremendous value given that you'd typically need a handful of apps to accomplish just a portion of what Vitals can do. I'm very happy with the product all around.

Galactic Snacks
United States
6 months using the app
Edited November 15, 2020

This app help me with some marketing offers. I hope all the section being translatable. So in integration with some translate apps, it's better to get all the contents being translated

Jadore mes deux chats
Canada
6 months using the app
March 2, 2019

Still gonna use it, but overall, I am already pretty satisfied with this app. Loads fast, last year there were times people message me directly because my site loads so slow, turns out some leftover scripts f*ck things up on my end.

The vitals works together really well. I could give these 7 stars. Saved me $$$$ not needing to install another app

Shopee365
Indonesia
6 months using the app