Reviews (665)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and sales with its automated email and SMS notifications. They praise its integration with marketing tools like Klaviyo, customizable alerts, and useful analytics for inventory management. The support team is noted for being responsive and helpful with integrations and troubleshooting. Its ease of installation and user-friendly interface, along with regular updates, are also appreciated.
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The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!
I recommend! Excellent customer service. The team responded quickly whenever I needed help setting up the integration.
Great app, solid customer service.
Great program and most of all great customer service. Any time i have needed support setting up the integration, email flows etc the team has been quick to respond and help! I recommend
Very good customer support for queries and imports. System is easier to use on the whole than alternatives. Great reporting and analytics available. There are a few things which rely on their hard coding still, hence great customer service being so valuable. Thanks!
Meh… too many issues. I just found out the program hasn’t been sending out notification emails. There are too many of the types of apps available to put up with one that doesn’t work.
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations.
On debugging the issue you mentioned, we found that the back in stock emails were being sent successfully until June 19th. Since then, due to no product restock updates, subsequent emails have not been triggered and this could have been caused due to multiple reasons.
We tried to reach out to you via email to understand the issue better and to check if the issue is from our end however we did not hear back from you.
We value your experience with our app, and we would love the opportunity to assist you in setting it up again, ensuring that everything works seamlessly. If you are still interested in exploring the benefits of our back in stock app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience with us.
It works; a couple of customers have used the back-in-stock notification already.
I couldn't get the stock button on to our store, so I logged a request, which was sorted within a couple of days.
Great customer service and app so far.
Good app, customisation is limited but the support team is great on helping making adjustments if needed.
Amazing support and the app has been a real game changer for us :)
Great app for keeping customers up to date with stock levels