Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective back in stock notification feature, ease of setup, and seamless integration with various themes and apps. They find the detailed product demand analytics useful for inventory planning. The support team is commended for their efficient and responsive service. The app is seen as a key tool for boosting customer satisfaction and business growth.

October 4, 2021

It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).

EXPED USA
United States
About 2 months using the app
November 30, 2018

It is very easy to install. The customer service team is very helpful and respond very quickly with my issues

Kate Sparkle
Canada
2 days using the app
June 26, 2018

Great App and great support so far. Highly recommended

My Lash Store
Australia
2 days using the app
January 23, 2019

Easy to install and great customer service to help us customize it for our website. We look forward to NOT missing out on sales when products is out of stock. Thanks Suman and the team at Swym!

Bergo Designs
Canada
2 days using the app
January 24, 2018

Blown away by their willingness to assist and really just going above and beyond to help us make things work the way we want it to! Would highly recommend using Swym "In Stock Alerts", and if they're consistently this amazing with their other apps then I would say it's a no brainer! They have been outstanding!

Tsonga Shoes
South Africa
1 day using the app
November 2, 2017

Extremely prompt and helpful support, plus easy setup - love it so far.

Ohbebe
United States
1 day using the app
July 3, 2020

Great app ! The team is really hepful and quick to answer ! I would just like the app to be more flexible about the design of the e-mails. Otherwise it integrates very easily to your website and looks quite well.

Olly
France
About 1 month using the app
Edited May 29, 2020

An easy to set up app, with amazing customer support. I can see us recouping lost opportunities. thanks.

Coffee Machines and Beans
Australia
1 day using the app
Swym Corporation replied May 31, 2020

Thanks so much for your kind review, we are happy to be able to help :)

October 20, 2018

We have only been using this app for a short amount of time but so far its been great for recording customer details and being able to contact them when a product comes back in stock.

The team have been super responsive and helpful with assisting in making sure it looks completely right on our website.

Green Horse Online
Australia
About 1 month using the app
October 17, 2019

Very easy to install and use. Since my theme is customized, there is a problem for the app to identify the sold-out button and attach to it. I emailed their team for help and they responded quickly and resolved the problem! Everything is working as expected now. Definitely recommend it to all of you.

Ms.Minuit Studio
Hong Kong SAR
1 day using the app