Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse communication channels and sophisticated automation features. It's praised for being user-friendly, easy to integrate, and effective in boosting sales and traffic. Key features include abandoned cart recovery, back-in-stock alerts, and out-of-stock notifications. The app's free version is also popular among budget-conscious merchants. Many commend its ability to automate marketing tasks and enhance websites.

January 17, 2024

i will try now and ill update

EELHOE COSMETICS
France
7 days using the app
December 7, 2023

ON THE PROBLEMS

> No option to import/migrate current push subscribers.
> No option to import subscribers from Shopify.
> Font changes don't show up correctly on buttons. Tech support said they would follow up with the development team and get back to me, but that hasn't happened.
> Push won't work on iOS, according to tech support.
> Nuisance banner to leave app review barely 5 minutes into launching the app - banner appears every time you edit the widget.
> Incorrect message is the first thing displayed in the app dashboard saying that the widget is not installed even though it is installed.
> Tech support contacted 2 days ago for importing existing push and SMS subscribers and followed up two more times for outstanding issues - no response.

ON THE PLUS SIDE

> It is nice that they have both the push and SMS options (if they worked as advertised) instead of taking the approach of including email marketing.
> Well thought-out options for automation - drip campaigns, abandoned cart follow-up with 3 time intervals to send messages, on-demand campaigns, abandoned browser notification, back-in-stock alerts, price-drop alerts, win back
> middle-of-the-line pricing

Overall, not recommended due to poor implementation and tech support.

ArtByPino.com
United States
2 days using the app
October 20, 2023

I just downloaded the app but so far so good. It seems like everything I am looking for. I will be back with a final review in a few days once I have actually used the product.

Posh & Personalized 39367
United States
23 days using the app
February 16, 2024

So far they helped a lot with the 1000 free in the start I’m excited to use it.

xvfashions.com
United States
February 27, 2024

just trying this app, from Hextom , already tried other apps from Hextom , such as :
Hextom: WhatsApp, SMS & Push

Countdown Timer Bar - Hextom

Hextom: Translate and Currency

Hextom: Ultimate Sales Boost

Hextom Shipping Bar & enjoyed using them.

will be back with the acureate feed back on this app.

CartGo.me
Oman
January 30, 2024

Top app

Bawalt
United States
1 day using the app
October 13, 2023

helping increasing sales and its free to use.

Jhonesmiths stores
Pakistan
About 2 months using the app
February 9, 2024

Because it's almost free for first 1000 impressions.

Wisemor
India
March 23, 2024

Great never tried lol !

Magestic Treasures
Canada
February 21, 2024

Hextom app is very good and user friendly

MOTIVATIONALCLUBONLINESHOPPING
India