Reviews (317)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its ability to manage multiple communication channels, enhancing productivity and streamlining operations. They find the setup quick and the automated messaging features, like abandoned cart notifications, effective in boosting sales. The intuitive interface and real-time analytics are also highlighted, alongside responsive customer support, making it a valuable tool for enhancing customer communication and driving sales.

October 17, 2018

I just implemented the abandoned cart automation. It was super simple and very straight forward. The best part is it does so much for free. I am excited to see how well it works. But if it works like the other free apps by Hextom it will be great. I currentlu use theikr shipping banner app,It is awesome. Seriousl, had an automated and customized banner up and live in just a few minutes, and it ...

Wall Street Western
United States
About 4 hours using the app
Edited May 22, 2019

Great app. Helps a lot with sales and its actually pretty intellegent and has plenty of segmentation ac campaign options. The best thing about it its freeee,

Callyssee Cosmetics
United States
About 3 hours using the app
September 25, 2024

The best

Dentist Depots
India
2 minutes using the app
April 13, 2019

TRYING IT FOR THE FIRST TIME! We'll see how it goes. The limited stock counter isn't popping up but it's probably my fault.

Pepe's Perfection
United States
About 3 hours using the app
Edited March 10, 2019

Not letting me do anything. asking for follow four steps. done everything leave the review but not going forward. Showing most of the options Inactive. Now i have to uninstalled just because of their basic things dose not work. Can't expect any thing better from them when basic option are not working. Poorly design app.

Styleeo
Australia
2 days using the app
December 7, 2023

ON THE PROBLEMS

> No option to import/migrate current push subscribers.
> No option to import subscribers from Shopify.
> Font changes don't show up correctly on buttons. Tech support said they would follow up with the development team and get back to me, but that hasn't happened.
> Push won't work on iOS, according to tech support.
> Nuisance banner to leave app review barely 5 minutes into ...

ArtByPino.com
United States
2 days using the app
February 12, 2019

I really like what the app represents, but I can't give a clear review until I've had it and see how it works. Also how do I contact for customer support. Maybe after this review, I can get some.

Shotzie's Way Store
United States
2 days using the app
Edited November 28, 2018

I really like how quick and easy this app is to set up. I love all the Hextrom apps, they are really well thought through and oh so useful. Exactly on the ball for what a marketer needs.

Immortelle Skin Care
Australia
About 2 hours using the app
December 14, 2018

Did absolutely nothing. I had 200+ visitors and this app didnt send a single thing. DO NOT DOWNLOAD!!

Xanitys
United States
2 days using the app
November 4, 2024

good

Atomic Pharmacy
India
1 minute using the app