Reviews (1,074)

Overall rating
3.7
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 26, 2019

Es una herramienta muy practica y tienen un buen soporte para los usuarios. La recomendaria gratamente.

BRILLANT Barcelona
Spain
Almost 4 years using the app
May 12, 2023

This is the worst app so far I came across. They don't even care or solve merchant issues. They don't even have a call support and they don't respond to mails. I have to wait for many days to resolve any issues.

Chirukaanuka
India
Over 3 years using the app
SuperLemon App replied May 24, 2023

Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you have had with our app. We understand the frustration caused by the lack of timely support and resolution of merchant issues.

We acknowledge that we fell short of your expectations in this case. We are actively working on improving our support channels to ensure a more efficient and responsive experience for our valued customers.

We would like to assure you that your concerns are important to us, and we are committed to addressing them promptly. We are currently implementing measures to enhance our customer support system, including exploring options for call support and streamlining our email response process.
Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused. We look forward to the opportunity to make things right and regain your trust.

September 10, 2020

The app works like a charm. I am very impressed by the ease of the onboarding process. A very well thought through process.

Liliyum Patisserie & Cafe
India
Over 3 years using the app
October 19, 2020

It's very easy to install and works as the description says. I installed the free version today and will probably move to the paid plan.

ROCK CLUB, BABY
Brazil
Over 3 years using the app
June 11, 2020

I want to congratulate you on the amazing and easy to use app you created,
I have been working with it for a month now and everything has worked out well.

CVital Salud y Bienestar
Colombia
Over 3 years using the app
February 5, 2024

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

MyLang
India
Over 3 years using the app
Edited March 21, 2023

parou de funcionar, nao leva mais o cliente para o whatspp direto, quando clica no icone do whatsapp abre uma janela de chat mas nao joga para o whatsapp.

tecno&cia
Brazil
Over 3 years using the app
July 7, 2021

Super, verdaderamente es grais. Las ventas aumentan teniendo esta opcion, funciona perfectamente, la recomiendo.

Macondas Colombia
Colombia
Over 3 years using the app
December 24, 2020

its great app hope will do good for my business.......................................................

Zakharef
Saudi Arabia
Over 3 years using the app
Edited May 18, 2020

Hi. I am really enjoying using your app. Interesting to see lot of new features being introduced which are adding to the value being offered. I would like to see a feature of sending "Direct Whatsapp Message to Multiple Customers". I know of the limitations but that should be a game changer.
Thanks
Amit

AMSUM
India
Over 3 years using the app