B2B Wholesale Club , 736 reviews

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced pricing management, easy-to-use interface, and smooth Shopify POS integration. Its ability to apply tag-specific discounts is particularly beneficial. The app is known for not causing website slowdowns and offers a 30-day free trial. Customer service, especially representatives Kay, Paige, Alex, and Jack, is commended for their prompt and efficient responses. However, some merchants find the lack of multi-currency support limiting for international businesses.

April 27, 2015

I had problem with Customer Pricing app since they are not supporting the Multiple Currency and also it didn't synchronize the Quantity zero variants. I looked at the App Store and found this App. Works exactly like I wanted. I definately think it is a better idea to past by the Coupon feature than the multiple variants. Excellent support also. Good job. Glad to use Shopify when I can find app likes that.

Louis

Makani Fins
Canada
Over 8 years using the app
Edited November 14, 2023

Good product and super support.
www.oeristeriet.dk

Update Nov. 14th 2023:
Very very good and fast customer support when needed.

Oeristeriet
Denmark
Over 8 years using the app
April 29, 2021

This app is very easy to use and does exactly what's promised. Also, their customer service is top notch. We were running an older version of the app which caused a bug on the website. Their team was super responsive, kept us up to date on their investigation of the issue, and then implemented a custom change to the code to get the app working again.

G3 Store [CAD]
Canada
About 8 years using the app
September 14, 2015

We were happy to find Supple Wholesale to offer wholesale prices for certain customers on our website. It seems to be the easiest solution to wholesale for Shopify!

Southernbucket
United States
Almost 8 years using the app
Edited July 5, 2023

Very happy with the app and service. Kay assisteded me today with a theme change issue thoroughly and in record time

Plant Essentials
Australia
Over 7 years using the app
June 1, 2015

Great app and great company to work with!!! I tried several other wholesale pricing apps, and this is by far the best!!! Very easy to use and easy setup. Responsive and friendly technical support.

Because the app uses discount codes (as opposed to product variant pricing), there is no downtime when making price changes or price imports. Thank you Supple!!!

IMRON CORPORATION
United States
About 7 years using the app
Edited August 13, 2018

thank you for the support, we were having some issues but our questions got answered and we are good to go now

Ejuices Co
United States
About 7 years using the app
March 19, 2015

Marius was great, he replied to all emails within a day! amazing! He also helped us set up the app and did some customizing so that it will really work for our store. This will be a great addition for our wholesale customers.

4 All Humanity
United States
Almost 7 years using the app
February 4, 2017

I chose this app because of the other reviews I read. I would just like to say customer service is so important to my business, and I expect the same from other businesses. Supple Apps has exceeded my expectations in not only custom coding the app for us to meet our needs, but also in their quick email responses. I usually was responded to within an hour. I highly recommend this app! Also, the custom coding was super affordable, so if you need to add a few things that aren't offered in the initial app, reach out to them. They coded it quickly so we could get our site launched in time.

The Supply Society
United States
Almost 7 years using the app
October 26, 2021

We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.

Embella Jewellery
Australia
Almost 7 years using the app
Orbit replied October 27, 2021

Super happy to hear this, thanks for sharing! - Emily, Support Lead