B2B Wholesale Club , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced pricing features and seamless integration with Shopify themes. It's praised for excellent customer service, reliability, and constant improvements. Unique features include applying discounts with different tags, showing discounted prices with the original price crossed out, and setting detailed discounts for customer tags and collections. It's compatible with Shopify Bundles and offers custom pricing tiers and account requirements. It's an effective and affordable solution for complex pricing structures and streamlining B2B operations.
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This is a great app to have, if your offering discounts to friends, or tier discounts for clients, this eliminates all the hassle of creating discount codes, or doing refunds. It's as easy as attaching a tag to a customers email. Great service from the team also
Terrible experience, the app does not work with large inventory stores. It gets stuck and partially works, not a reliable solution.
I wrote for a month to support asking for help, their startegy was to deny that their was a problem in the first place, and after weeks of back and forth of this I got tired and ended up switich to another app.
They take more than a day to reply. Our store sells 90% wholesale, so this was at the core of our business. After many years of using this app, all I can say is I was dissapointed.
The app sudenly stopped working and nobody cared to help me. I even subscribed to the top tier pricing plan to get better assitance, nobody cared. Please don´t reply saying that you were on your holiday break, I started with issues since Cybermonday and getting close to new years, still no solution
Hi Javier! Thanks for your feedback. We care deeply about our merchants and always reply to every ticket - including the two requests you submitted this month. As a small team, we aim to provide as much coverage during the holiday season as we can - this means it's a bit limited and slower than our regular hours. I'm sorry you had a terrible experience, I have sent you an email and am looking forward to a reply from you! - Emily, Head of Support
I am a very simple drag and drop learner. I just learned what an app was just a couple of years ago :) Anyway, I needed a very simple app that wholesale customers can log in to and view what I have selected for them to be discounted. It also gives me the opportunity to set different levels, so I can advertise different levels for discounting. (gold, silver, 5% off, 10% off, etc.). It does not tag customers automatically, but that issue is manageable for us at this point. It also does not send out emails when the customer "graduates" to a different level and that, too, we can do on our own. One thing that is keeping me with this simple app is the fact that I can email support and they respond very quickly. They were quick to install the app and when I found myself stuck (many times - sorry, Marius), they were patient and willing to hold my hand through the instructions. I am sure there are more features I could tap into, but for now, having the capability for wholesale is all we need.
These guys provide the best support! Highly recommended
These guys are really amazing. We used another app for wholesale pricing that didn't really work out for our website. They sent me clear instructions how to start the setup process after installation, then removed the previous app and finished everything by the next day. They solved my problems in a short time, reacted fast to my e-mails so I'm a really satisfied client.
I had a few issues integrating with other apps, but the Pixel Union team are quick to help and once the issues had been resolved I am able to use the app to its full potential!
Emily and Jack were amazing! I used the paid support service so I could streamline the setup and it’s worth it. Very responsive and makes sense to me to get those one on ones and bio issues in the butt from the start. Also very thorough with screen recordings and screen shots. Hoping we set it all up great and will find out soon enough as I trial the full wholesale club workflow!
Thank you and your team!
Thank you so much for this review, Vinny!! It was a pleasure helping you out :) Excited to see you launch the wholesale side of your store! - Emily
I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!
If I could give another star I would! Marius and his team have provided *exceptional* customer service and a very good product. I highly recommend any Supple Apps.
SuppleWholesale proved to be the best solution for our store because it does not create additional product variants, but instead creates automatic discounts for tagged customers. Marius even helped code my theme to hide products and collections tagged "wholesale" which really help streamline our wholesale process.
Highly recommend Supple Wholesale over any other wholesale app on Shopify.
If I could give Emily, Sara and the team 100 stars I would. They were so kind, attentive and flexible on helping me setup Wholesale Club and made the process smooth, simple and exhausted every option available so that my store could work powerfully and smoothly. I will 1,000% recommend them and use them in the future. It is a sophisticated app that can really level up your wholesaling game without stressing yourself out on new tools to use with Shopify.