Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and streamline workflows. It offers B2B and dedicated wholesale styles, with features like separate customer management, volume discounts, and coupon issuance. The app is praised for its customizable sign-up form, prompt customer service, and user-friendly interface. It's ideal for B2B/B2C businesses not on Shopify Plus. Merchants appreciate its integration of retail and wholesale into one store, professional-looking wholesale store, and complex wholesale pricing feature. It also supports different discount tiers and focused pricing groups, with fast operation and excellent support.

December 26, 2022

This app is great! Just what we needed. We can set custom pricing for our wholesale customers and add in custom shipping rules too. We can even add bulk pricing discounts for larger orders. The support team is incredibly helpful and responsive, too. This app has become a big part of our wholesale workflow. 5-stars, no question.

Rogue Origin
United States
20 days using the app
April 6, 2022

Great App, very flexible and with many configuration possibilities - supports our needs perfectly.
Last but not least great support and on-boarding team.

smv-acupharma
Denmark
20 days using the app
Wholesale Helper replied April 7, 2022

We love hearing it supports your needs perfectly and that you had a great onboarding :). Please let us know if you need anything in the future.

- Wholesale Helper Team

February 20, 2020

We have been using the Wholesale Pricing Discount app for just a couple of weeks now. The initial customer service to get things up and running was phenomenal. The developer team was quick to respond, answered all of our questions and helped get the app up and running very seamlessly. We are extremely pleased with the app so far.

Seek Dry Goods
United States
18 days using the app
September 4, 2019

I haven't used the app yet but honestly, I'm already blown away by the technical help and customer service. The tech team and beyond have made life so much easier by setting up the app for you and checking to make sure it won't interfere with other apps you may have installed. They even helped me brainstorm a fix when the Wholesale Pricing Discount app did interfere with an app, which means I still get to use it and felt incredibly supported every step of the way. I can't wait to get started using it for wholesale customers!

Moon Cycle Bakery
United States
18 days using the app
July 9, 2020

Fantastic experience. The team was very thorough in assisting with the integration and working around other customizations we have in place. They evaluated our theme, made suggestions, and then completed the work in a very timely manner. I highly recommend it!

FlowShop
Poland
17 days using the app
July 8, 2022

The app does everything I need as a brand that wants to sell both retail and wholesale. My requirements were fairly complex, but they are all covered. Requested updates were made quickly. Excellent service, so far so good!

Alphabet Bags
United Kingdom
16 days using the app
Wholesale Helper replied July 13, 2022

So So So Happy. Let us know if you need anything in the future!

- WH Support Team

November 23, 2022

The App is exactly what I needed to manage and provide discounts. And the team has been incredibly helpful helping me customize the forms. The customer service is great!

Gestalt Haus
United States
16 days using the app
Wholesale Helper replied December 5, 2022

Love to hear that we are helping you manage your discounts :)

- Wholesale Helper team

July 26, 2018

The team at Wholesale Pricing Discount is incredibly helpful. I had a few questions before I installed and they were answered very quickly. After installing there was a few things I wanted to work a little differently (mostly just how numbers were rounded) and again they were very helpful and timely. I thought I might have been a nuisance with all the questions but instead they said they appreciate the feedback and bringing it to their attention.

The app works great as is but if you need any changes the team is very easy to work with.

Windborne Studios
United States
16 days using the app
Edited September 22, 2020

The app works as advertised, but support is very poor.

I have had experiences where they simply don't respond to requests without multiple emails over the course of days to more than a week.

For example, I requested a re-install on an updated theme (NOT a free service) on 9/2 and didn't receive a response until 9/11. On 9/7 I wrote to say that I was still waiting, and didn't get a response until I threatened to take my business elsewhere.

Then when they did the job they broke the theme and it didn't work. And…I am still waiting for them to acknowledge the problem and resolve an issue for which I already remitted payment.

If you can find the same functionality elsewhere, I would seriously consider it.

Newrome Press
United States
About 1 year using the app
August 18, 2020

We use this app to offer our customer wholesale discounts on our website. We also use the Order Form / Re Order to allow our customers to place large orders quickly and efficiently. The entire Wholesale Helper team has been a pleasure to work with. I received a call from a representative just to follow up with our install and ask if I had any questions. I sent several customization requests so the app would match our site better and they were able to complete nearly every one of them. The type of support that this company has provided is unmatched by any other company that I have dealt with in the online industry.

FuelTech Wholesale
United States
15 days using the app
Wholesale Helper replied August 19, 2020

Your words mean so much...we shared these words with the entire team as it's a true team effort :)

Let us know if you need anything!