Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust functionality, user-friendly interface, and exceptional customer service. It's ideal for businesses with tiered pricing models and those seeking a wholesale solution, offering two styles - B2B and a dedicated wholesale section. Merchants appreciate its separate customer management, volume discounts, and coupon issuing features. The app is praised for its quick start-up time, live chat support, and seamless integration with new themes. However, some merchants suggest more design customization options. It's seen as a reliable tool for making stores cohesive and user-friendly for both customers and teams.

June 3, 2018

Where do I start? The app is great! But more than that, Seth has really gone over and beyond the call of duty. He has taken his time to explain things to me (a Shopify newbie) and even made an emergency Saturday phone call! So seriously.. try and top that! I had previously downloaded other apps and couldnt even get a response via email! Seth.. he called! And on a Saturday no less!
A++++++

Too Fast Online
United States
15 days using the app
August 31, 2020

Super helpful customer service who are attentive and responsive. The team knows how to take of the customers.

EnMoto
Colombia
15 days using the app
April 30, 2020

Outstanding Wholesale Pricing App! If you're worried about implementing into your website, their service team will put your fears to ease and work towards solutions. Darshin and the entire team are very responsive and worked on implementing the app to our dynamic website daily until our needs were met.

We made the switch to Wholesale Pricing Discount because our previous wholesale pricing app was causing poor website loading speeds. This app helped fix that problem and is less expensive. This app also allows for us to better control wholesale shipping rates and other features that allowed us to eliminate other apps. In summary: #1 customer service, best pricing, saved us money and improved website speed. Worth a try.

Mila & Rose ®
United States
14 days using the app
March 8, 2023

Does exactly what I wanted, and what they promised. We wanted a reasonably priced wholesale solution that can expedite our wholesale orders, but not add an excessive amount of complexity to our store/processes and this hits that requirement. Any features missing or requests are quickly resolved by their customer support with solutions and even custom development.

The Same Direction
United States
14 days using the app
Wholesale Helper replied March 14, 2023

Thats our goal. Simple + effective :)

Let us know if you need anything in the future.

- Wholesale Helper Support Team

May 8, 2020

App works great for a business with wholesale and retail. Our integration was very complex as our theme has product bundling and this also needed to have the discount pricing applied. The dev team did a good job.

Edgesmith
New Zealand
14 days using the app
December 14, 2022

Poor app. Does not work properly. And does not provide any support. BEWARE of this app. You will receive reply without any resolution. After a while there is totally no reply and no support. & Apps is buggy and does not work correctly. Very bad app & Very bad Support. Totally do not recommend.

Micacon
Malaysia
12 months using the app
September 15, 2020

You will lose money!!!!! This is a terrible integration. Support for the app said they needed 48 hours to integrate which sounded great. Once they said they were complete we started a trial and lost money on every sale as they prices on all variations changed to cents instead of dollars. We quickly changed it once we caught it. Contacted the support to let them know of the issue. We are now going on 6 weeks. They wanted to bill us more hours to fix it. We agreed yet still no results. Bottom line is it is a waste of time, and loss of money.

Keg Smiths
United States
11 months using the app
January 10, 2020

We just started using it - but the support has been awesome. My biggest concern when adding apps to shopify stores is how reliable the support will be and these guys do not disappoint! We have a paid theme so a bit of coding needed to be done and they did it quickly and the pricing was very reasonable.

sweetpskincare.com
United States
12 days using the app
November 23, 2020

Very straightforward app and easy to use. Great customer service too. Chose this app to replace one that used to just duplicate variants to make the multiple pricing work. (Seems they've updated their app, but it still costs so much.)

KVP Orthotics
United Kingdom
12 days using the app
September 21, 2020

Every time I use this app on a client store, WPD knocks it out of the park! Top-notch service, too - their team has been able to solve every curveball I've thrown their way. Highly recommended!

Youngberg Company
United States
12 days using the app