Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to offer wholesale pricing to specific clients, highlighting its ease of installation and comprehensive features. It's praised for its seamless integration and the ability to display discounted prices. The customer service is often commended, particularly team members Amandeep, Roel, and Nicoz. Some merchants reported issues with price display and theme compatibility, but these were typically resolved quickly by the support team.

December 15, 2023

Works perfectly for our needs as a wholesale bookseller. Their customer services is amazing as well!

educators-fredericthomaschildrensbooks.com
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied December 18, 2023

Hey team!

Thanks for taking the time to leave us an amazing review! We're glad that our support team was able to help you out.

Please feel free to reach out if you need help with anything else!

November 1, 2023

Super fast and super helpful every time I've ever had any issues!
Best customer service

Clash Beauty
Australia
8 months using the app
October 3, 2023

Great service! They solved my issues and keep my website up and going right away. I appreciate the great service provided by Roel.

Totally Ingenious
Singapore
28 days using the app
Website on Demand Studio, LLC replied October 4, 2023

Hello Totally Ingenious,

Thanks for taking the time to write this great review! We appreciate that you received the assistance you needed from Roel quickly and were able to get the results you were looking for. We are here to help!

The Wholesale Pricing support team

September 25, 2023

Very good Support! The App was not working properly after i installed it in my store but i was just hitting up the Support and they fixed all the issues with my custom template so that it's working now.

I was just sending a screenshot of the errors that occured and in 1-3 minutes the problem was solved!

A big thanks to Amandeep! He really knows what he is doing even after the 10th question/issue he was very nice and responded very quick. I have never experienced a better support in any app i'm using since 2015.

BiLi SHOP
Austria
2 days using the app
Website on Demand Studio, LLC replied September 27, 2023

Hello BiLi Shop,

We so appreciate you taking the time to leave us this excellent review! It is even better that you reached out to get assistance so quickly after realizing there was some issues you needed to address. Amandeep is very knowledgeable on anything that has to do with Wholesale Pricing now and if he does not have an answer, he will find it. Thank you for using Wholesale Pricing now.

The Wholesale Pricing Now Support Team

September 4, 2023

Wholsale App does exactly what it says. Roel help me solve an additional problem we had with our direct pricing. It was all solved within the hour on a Sunday.

Food & berverage export spain
United Kingdom
3 months using the app
Website on Demand Studio, LLC replied September 5, 2023

Hi Food & Beverage Export Spain,

Thank you for the review! We take great pride in providing excellent customer service, so its very gratifying to read this. Roel is a fantastic new member of our support team!

Stephanie and the Customer Support Team

February 7, 2024

Provides the service we need for our customers. After being in use for a while, we did have an issue pop up that customer service was able to take care of for us. Our issue was a niche one, and so did take a little while to resolve, however Alina and Roel kept us up to date and would respond to our queries quickly and efficiently.

Hannafords Clean Supply
Australia
Website on Demand Studio, LLC replied February 9, 2024

Hi team!

We're delighted to hear that you're enjoying our app! Your positive feedback means a lot to us and motivates us to keep delivering the best experience possible.

If you ever have any questions or suggestions, please don't hesitate to reach out. Thank you for your support!

May 16, 2023

This app is what you need if you are looking to sell B2B on net terms. We are a shopify plus store and this app is still better. Compatibility with the bulk discounts now app from the same developer was also huge for us. Using these two apps we can give discounts and B2B checkout for our logged in customers and still offer discounts for the non logged in customer. Support could not be better, thanks Nicoz and Amandeep!

OneHydraulics
United States
About 2 years using the app
Website on Demand Studio, LLC replied May 17, 2023

Hello to our friends at OneHydraulics

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We appreciate you taking the time to share this review with us and the community! We are delighted Aman and Nicoz were able to assist you. We’ll make sure we pass your kind words along to them, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

Edited January 30, 2024

After trying two other apps, this app has worked out for us. We have had this app for awhile now and it has worked for us at this stage of our development. Whenever we have had any issues, customer service has been responsive to work through those issues with us. It is like having a partner in this. Most recently we were helped by Alina and with basic details of the issue, she had been able to quickly fix things on the back end. Extremely grateful for that! Thank you for helping us and providing us this service!

Kkira Shoes
United States
10 months using the app
Website on Demand Studio, LLC replied March 27, 2023

Hello to our friends at Kkira Shoes

We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

March 1, 2024

The customer service of the previous wholesale app was terrible. I switched to Wholesale Pricing NOW WOD. It didn't work perfectly at first, but the customer service resolved it perfectly, and now everything is working again. TOP and keep it up.

DUCETT
Netherlands
Website on Demand Studio, LLC replied March 4, 2024

Hey there DUCETT team!

Thank you so much for your kind words. We apologize for any initial issues you encountered, but we're glad that our team was able to help you out.

If you have any other questions or need further assistance, you know where to reach us! Thank you for choosing Wholesale Pricing Now!

April 18, 2023

this app finally does what I have been trying to do for the last year; give a % discount on our branded products only, and not the other brands we sell, to tagged customers so they can order online and get the group discount they have. AND, their support was available in minutes, got online and made the adjustments to my app for me sop that the discount showed in every step of the shopping process. Thank you!

Midwest Inkjet
United States
7 months using the app
Website on Demand Studio, LLC replied April 21, 2023

Hi Midwest Inkjet,

Thanks for the awesome review! We're very happy to hear that our feature set has enabled you to give out discounts on particular product lines. We take great pride in the quality of support that we offer, and are very gratified to hear that our team was able to respond quickly to your needs and make the adjustments that you needed. As always, we are here to help!

Tanu & The Wholesale & Custom Pricing Support Team