Overall rating Based on 1651 reviews
Puggle Baby Australia
great app, which is easy to use. their service has also been great and really responsive when ive needed help. very happy
Thanks for the review! We're thrilled to hear you've had a great experience with our customer support team.
Customer service is very helpful and courteous. I'm very surprised that I'm able to get a live chat in the middle of the night! Great job!
Thank you so much for taking the time to write a review! Really happy to hear our customer support team is meeting the mark and was able to help.
Great support through their chat. They work with you on any issues you might have. Also, easy to set up and configure.
Thank you for your review! Happy to hear our customer support team was able to help.
We are a startup and are using Yotpo for our customer reviews. This app is great and very easy to use. Their support staff is very helpful and has always responded to our requests quickly. Would highly recommend!
Thank you so much for taking the time to leave a review - we really appreciate it & are happy to hear our customer support team is hitting the mark!
The Eco Baby Co.™
Yotpo is a wonderful tool for gaining trustworthy reviews from customers. I appreciate the ability to tailor some of the design aspects and wording even on the basic plan. Most recently, the feature I appreciated the most was the ability to import my reviews collected on a previous platform over to Yotpo. I was able to follow the very detailed instructions provided to create a file for upload. Once submitted my reviews were up on the site the very same day! Moreover, the customer service I received from Paulo was incredible! Thank you for such prompt responses and helping to ensure my reviews were uploaded successfully!
Hi there! Thank you so much for taking the time to leave such a thorough review, we really appreciate your feedback. We're thrilled to hear you're enjoying Yotpo and our customer support team is hitting the mark!
I'm using this app for my site. Works perfectly. Even had star rating placed on my products. Customer service helped me with the setup. Easy to use and efficient in gathering reviews.
Thank you so much for your review! Happy to hear our customer support team was able to help and you're enjoying Yotpo.
Off The Square Designs
Just upgraded to the growth package. While I couldn't install the review carousel from the UI, Paulo in support was incredibly helpful and had it up and running in a couple minutes. Would recommend for anyone looking to install a review widget!
Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and seeing the benefits!
We switched over to Yotpo recently and are very happy with our decision and support we have received
Thank you so much for leaving a review - happy to hear you're enjoying Yotpo and our customer support team is hitting the mark!
This app is awesome so far/ super helpful staff too! I like that it's completely customisable so it suits our branding!
Thank you so much for your review! We really appreciate the feedback and are glad to hear you're enjoying Yotpo.
Clandestine Coffee Co.
I finally got around to adding Yotpo to my shop. Honestly, I can't believe it took me as long to decide to. I should have added this a LONG time ago. My point of contact Jo was absolutely amazing. Edited and inserted code into all the collection and product pages when I needed help. Highly recommend.
Thank you so much for your review! We're happy to hear our customer support team was able to help and you're enjoying Yotpo.