Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive tracking capabilities, real-time updates, and support for multiple carriers. Its seamless integration with Shopify and PaySync simplifies payment and order management. Features like automated tracking notifications, customization options, and package consolidation are praised for enhancing customer experience and reducing shipping costs. The Green Shipping upgrade and protection feature are noted for boosting conversion rates and providing buyer protection. The app's reliability, frequent updates, and free plan make it a cost-effective solution for streamlining operations.

April 8, 2024

parfait tres utile

Release
France
About 2 hours using the app
October 23, 2023

Got really great customer service. Fully recommend this!

Dosalenya
Netherlands
27 days using the app
August 25, 2023

amazing app absolutely recommend it to all my friends that have a store set up with shopify love it

Coziknob
Canada
About 1 month using the app
May 26, 2023

I recently had the pleasure of using Live Chat Personal, and I must say, it exceeded my expectations in terms of customer support and instant assistance. Whether you're a business owner or an individual seeking help, Live Chat Personal provides a seamless and efficient communication channel that truly enhances the customer experience

Goodwize
United Kingdom
About 2 months using the app
17TRACK replied May 26, 2023

Dear Friend, thank you so much for choosing 17TRACK.
I'm so proud of how well our customer service has done a great job serving our valued users! We will continue to work hard to optimize the APP for a better user experience.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 22, 2023

Very nice features! and the interface keep changing and improving! One of the great feature is the "buyer protection" feature! Even the easy version is great to use!

woodyWo.com
Malaysia
3 months using the app
17TRACK replied May 23, 2023

Hello, thank you for your long-term support of 17TRACK!
17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort.
We will continue to optimize and iterate to continue to provide you with better service. If you need any help, or any comments or suggestions, please feel free to contact us and we will do our best to help.

Best wishes
17TRACK

June 9, 2023

that's a great app. I love the customization and it's really reliable. The analytics is pretty good as well and you can get a lot of information from there. Would recommend.

Anywhere Speakers
Poland
14 days using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort. Glad that you like it!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

June 5, 2023

Amazing app and especially like the paypay tracking updates for free! This is a feature most other apps charge for.

KneadRelief
United Kingdom
About 1 month using the app
17TRACK replied June 13, 2023

Dear Friend, Thank you so much for being our valuable user!
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes. We are happy to see it helps you.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

May 25, 2023

17Track team is really very helpful and is helping me improve my order tracking page and my Branding,thank you

Gymoon
Hong Kong SAR
3 months using the app
17TRACK replied June 1, 2023

Thank you so much for being our valuable user!❤️ We are honored that our customer service has received such a high rating from you :)
We will continue to optimize the APP for a better user experience.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

May 10, 2024

Great for tracking!

2CStudios
United States
4 minutes using the app
June 6, 2023

Easy to edit and implement into your store. Template notifications need to be edited with own personal branding, but after that everything looks great.

Grinn
United States
10 days using the app
17TRACK replied June 13, 2023

Dear Friend, Thank you so much for being our valuable user!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, and will help increase your customer's satisfaction and your sales.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK