Reviews (3,035)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking capabilities and user-friendly interface. They appreciate the real-time updates for both domestic and international shipments, automated notifications, and integration with PaySync. The customization options, responsive customer support, and valuable analytics are also praised. Merchants value the app's ability to save money with the PayPal Tracking Number Sync Feature and its seamless operation for customers.

September 20, 2023

Basic is worth it!! Order Tracking is used by our customers very often and they love it.

Sileth
Germany
21 days using the app
September 24, 2023

I can track the all orders, better than other app

MolalaCook
Hong Kong SAR
9 months using the app
September 29, 2023

i have uninstalled this app a while ago and the code is still there making my costumers click on the embedded links emails with my tracking numbers displaying no info ofcourse and no one reply to my emails and chat messages with a solution

Revoluciona Tu Belleza
Chile
About 2 months using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response, Upon check your account information, We have not received any emails or messages from your account's email address, but we are very concerned about your issue. Has it been resolved yet? If not, please feel free to contact us at our email address: intl@17track.net.

And we also want you to know:

1. Our app is fully compliant with Shopify's GDPR: https://shopify.dev/docs/apps/store/data-protection/gdpr and We strictly follow Shopify's requirements and recommendations for developers regarding data security. So When you uninstall our app, there will be no data remaining, and the account can no longer be used. We have noticed that you have already uninstalled it.
2. If you are already using other tracking apps, then no worries, the tracking URL will be auto-recovered. If you have the ERP system, then it also can be recovered by the ERP.

Apologize to you for the inconvenience again! We really hope your issue can be solved, so would you mind notifying us of the issue status?

Looking forward to hearing from you and have a nice day!

Best Regards
17TRACK Team

August 22, 2023

An excellent application Seeing such a high-quality and customer-centric application is rare.

CulinaryWares Haven
Türkiye
About 1 month using the app
March 6, 2024

Great

UnlimitedHealthLab
United States
30 minutes using the app
January 6, 2024

great

Caligo Archive
United States
About 1 month using the app
May 5, 2024

17 Track ist eine herausragende App, die ich uneingeschränkt empfehlen kann. Mit ihrer benutzerfreundlichen Oberfläche und ihrem beeindruckenden Funktionsumfang macht sie das Verfolgen von Paketen für meine Kunden zu einem absoluten Kinderspiel. Die Möglichkeit, alle Lieferungen auf einer einzigen Seite zu verfolgen, macht den Prozess unglaublich effizient und stressfrei. Darüber hinaus bietet 17 Track einen erstklassigen Support, der stets hilfsbereit und schnell reagiert. Dank dieser App können meine Kunden ihre Sendungen mühelos verfolgen und sind stets über den aktuellen Status informiert. Insgesamt bin ich äußerst zufrieden mit 17 Track und werde sie weiterhin meinen Kunden wärmstens empfehlen.

MiauLand
Germany
6 minutes using the app
August 9, 2023

The team has been fantastic in their support in helping us get on track! We're in the final stretches and have some minor tweaking to be done- so far- everything has been excellent!

BERML
Canada
29 days using the app
September 20, 2023

Great order tracking app! Very easy to use, lots of useful functions. Strongly recommended!

Honsit Chair
United States
About 1 month using the app
August 14, 2023

Excellent app to add to your shopify store for tracking customer orders. Works with many different suppliers.

Trek Tech
United States
23 days using the app