17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,980)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

March 6, 2023

I love the app functionality, easy to set it up. Friendly support:) Highly recommend this app! By the way, it's nice that free plan available:)

Miken Spectre
Lithuania
12 months using the app
17TRACK replied March 8, 2023

Dear Friend,
Thank you for your positive comments and feedback.
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

June 1, 2023

This app has greatly enhanced my store's order management. With its user-friendly interface and reliable tracking updates, I can efficiently track and address delivery issues, ensuring exceptional customer service.

SafeJenny
Estonia
12 months using the app
17TRACK replied June 4, 2023

Dear Friend, Thank you so much for being our valuable user!
17TRACK supports the tracking of 1700+ carriers and provides real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty.
If you need anything, just leave us a message. We will be here to assist!

Best regards,
17TRACK

December 13, 2022

Great Service and very good for use, will use for my future orders and very convenient and fast and good

Whoopea
China
12 months using the app
17TRACK replied December 13, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

June 17, 2021

Awesome app and support just contact them when you need help. I was paying a lot with another app that was 8x the cost. I had to work thru 13k orders and this app did it and synced with paypal and can email customers with issues and tracking.

Trendy Hot
United States
12 months using the app
17TRACK replied December 24, 2021

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app. We aim to help sellers reduce their costs as much as possible.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

April 26, 2023

advantage:
1. Covering multiple courier companies, users can track multiple packages in one application, which is very convenient.
2. Provide real-time updated package status, users can keep abreast of the latest situation of the package.
3. The interface is simple and clear, easy to use, even users who do not understand English can easily get started.
4. Support push notifications, users can receive reminders when the package status is updated, which is very considerate.

shortcoming:
1. There are many ads in the app, which may be annoying for some users.
2. The information update of some courier companies may be delayed, resulting in users not being able to know the status of the package in time.

Overall, 17TRACK Order is a very practical package tracking software that can track packages conveniently and quickly, especially for users who often shop online or need to send packages. If you need a simple and easy-to-use package tracking tool, 17TRACK Order is a good choice.

VISING
United States
12 months using the app
17TRACK replied June 27, 2023

Hello, thank you so much for being our valuable user!

17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort.
About the Ads you mentioned, maybe you are referring to our open website instead of this Shopify App? There will be no pop-up Ads in the App, please don't worry.
We will continue to optimize and iterate to continue to provide you with the best service. If you need any help, or have any comments or suggestions, please feel free to contact us and we will do our best to help.

Best wishes
17TRACK

January 11, 2023

This is the most incredible tracking app ever, every one has a website should plug in this app, The service department at a high level

spectreroses
Türkiye
12 months using the app
17TRACK replied January 17, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression!
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

January 28, 2023

this apps is very useful in my shopify store the team very responsive for any assistant you ask very recommended this apps

Adelaide Bay HugsGift
Australia
12 months using the app
17TRACK replied January 31, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are so glad that our APP and Customer Service have brought you such a great first impression! I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

August 10, 2022

They are good at everything related to order tracking and serve the business owner and store customer, they also have great customer service. Like employee Ginny, does solve problems and has good ideas and classy behavior

Macieskin
Saudi Arabia
12 months using the app
17TRACK replied August 10, 2022

Hi, Macieskin Team!

Thank you for giving our customer service such a high rating!🤩

We hope our app and support team services will bring you a better experience in the future!😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

Edited November 29, 2022

The customer support is also very good and they are very responsive. I don't like the complicated design of the website. The app really makes things easier when my customers have to check their tracking number.

pangjustore
China
12 months using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

December 23, 2022

It was a pleasure working with this team. They answered all my questions with practical solutions, and they took a professional approach to their work. I appreciated that they were open to new ideas and always looking for ways to improve. They have set a high bar for customer service and I'm sure they will continue to do great work in the future.

Minihomy
United States
12 months using the app
17TRACK replied December 26, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

We are delighted that our customer service has been rated so highly by you!❤️
You are our valuable user! We are committed to providing you with better help and service to you!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK