Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

August 25, 2023

it works very well, functions are good, the support is also very good and I don´t have any doubts! Thank you for the good support

InspiringBeauty
Germany
10 months using the app
May 2, 2023

great! all my customers can easily track where their packages are and it shows a progress bar which is amazing

flexsox
Australia
10 months using the app
August 2, 2023

Great app so far! It does everything we would need it to do for our website. Very happy with this app and would recommend.

Uniforms World Store
United States
10 months using the app
September 8, 2022

很好用,我们用了17track的跟踪页面,整体还是很不错,推荐!!!技术人员和客户服务针对我们的反馈响应也很快,有一个是可以在邮件点击直接跳转查询页面的功能,这个很用心,确实能够提高售后的服务质量和效率。

MONEYFACESLIPPERS
China
10 months using the app
17TRACK replied September 8, 2022

您好! 亲爱的朋友!

非常感谢您成为我们尊贵的用户!
“确实能够提高售后的服务质量和效率。” 同时也很感谢您分享给我们这个好消息!

我们会努力创造出让用户更满意的APP!
如果您有任何建议或者反馈,请随时联系我们!我们会尽快回复并响应您!

同时也祝您的业务蒸蒸日上!

再次感谢您的支持和认可!

17TRACK

March 15, 2023

Very attentive and patient service, very professional answers ,a good tracking APP, recommend to everyone!

supstander
China
10 months using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for your recommendation!❤️
Your encouragement will keep us moving forward and constantly improving our service.We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 31, 2023

17TRACK Order, PayPal Tracking is very good and reliable app for order tracking. it is very fast and easy

getbystore
United States
10 months using the app
17TRACK replied February 2, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK

March 2, 2023

App molto professionale, facile da usare e bella da vedere nel proprio store.
Senza nessun dubbio la migliore.

UniversalStoreX
Denmark
10 months using the app
17TRACK replied March 6, 2023

Caro amico,
Grazie mille per essere il nostro prezioso utente! ❤ ️
La nostra APP Shopify è progettata per essere facile da usare e conveniente per gli utenti.
Continueremo a lavorare sodo per ottimizzare l'APP per una migliore esperienza utente!
Se hai bisogno di qualcosa, lasciaci un messaggio. Saremo qui per assistere. ❤ ️
Cordiali saluti,
17TRACK

March 9, 2023

Kjapp tilbakemelding og god hjelp! Min business drives bedre ved hjelp av muligheten til å følge alle pakker gjennom en plattform!

Kassia
Norway
10 months using the app
17TRACK replied March 13, 2023

Tusen takk for at du er vår verdifulle bruker! ❤️
Vi samarbeider med 1600+ transportører over hele verden for å vise sporingsinformasjonen på ett sted, slik at du kan få informasjon om pakkene dine. Vi vil fortsette å jobbe hardt for å støtte datasynkronisering for flere transportører. 💪
Hvis du trenger noe, er det bare å sende oss en melding. Vi vil være her for å hjelpe deg. ❤️
Med vennlig hilsen
17TRACK

Edited September 8, 2022

I used this app for tracking, it helps me manage orders in bulk, and my cutomers can track their orders on my webstie. It also supports customize tracking page to fit my store design. And the support team is always helpful and solves the problems in time.

Somiy
United States
10 months using the app
17TRACK replied September 8, 2022

Dear Somiy Team,

Thank you very much for taking the time to share such a sincere review with us!❤️

Hope our APP and Customer Service will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 19, 2022

Very cool and easy to use..............................................................................

sportstormy
Saudi Arabia
10 months using the app
17TRACK replied May 20, 2022

Hi sportstormy,

We really appreciate you taking the time to share your feedback with us and we are glad that you are satisfied with our APP. Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK