Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 19, 2022

Very cool and easy to use..............................................................................

sportstormy
Saudi Arabia
10 months using the app
17TRACK replied May 20, 2022

Hi sportstormy,

We really appreciate you taking the time to share your feedback with us and we are glad that you are satisfied with our APP. Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We welcome all feedback and suggestions!

Thanks again for your support and recognition!
Best regards,
17TRACK

December 8, 2022

so far so good, great for small business and prompt chat support. Actually works and less paywall access.

HANUELEA
Australia
10 months using the app
17TRACK replied December 8, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

August 12, 2023

Pretty Good, very happy that it has a free option for those on a budget. Really easy to use so it is not complicated

Home Decor Deluxe
United States
10 months using the app
August 16, 2022

Great app everything works well and excellent customer service. Highly Recommended. I Will definitely continue using this

dinotracktoys
United Arab Emirates
10 months using the app
17TRACK replied August 16, 2022

Hi, dinotracktoys Team!

Thank you for recommending us so highly!🤩

Your satisfaction is our motivation, we will work hard to create a more satisfactory APP for our users in the future! Let's look forward together!

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

June 6, 2023

i have been using this app for all my store and i really think its amazing and would recommend it to anybody out there to give it a try

ICEPERIAL
Germany
10 months using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you and your customers, helping your team save manual work. Glad to see it works well for you and your team!
Please feel free to contact us with any feedback, we will help you as always.

Best regards,
17TRACK

June 7, 2023

Except for the sender's name setting is not working, everything is ok until now. Try to get help from them.

PORA MONDO
United States
10 months using the app
17TRACK replied June 7, 2023

Hello, thank you for your trust in 17TRACK!
17TRACK Shopify App is committed to providing merchants with easier management, our agent is reaching out to help you with the settings you've mentioned.
We will continue optimizing and iterating to provide you with better service. If you need any help or have comments & suggestions, please feel free to contact us, we'll do our best as always.

Best regards,
Team 17TRACK

September 21, 2023

Great app!

Party Treats
United States
10 months using the app
December 5, 2022

Great app, easy to use and install, gives us real control over shipment status and helps customers to understand where their packages are

Buy Enovid Online
Israel
10 months using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

January 18, 2024

Very Good !!! This App is completed

GlowyAll
France
8 minutes using the app
February 15, 2023

So helpful app, even they talk to me in WhatsApp to remove "Powered by 17TRACK" logo for free. I am thankful, thank you Tina

BrooBiz
Kuwait
10 months using the app
17TRACK replied February 17, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊 We'll also let Tina know that you've rated her very well!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK