Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

March 9, 2024

Incredible Tracking Experience!

I've been using the 17Track app for a while now, and I can't express how satisfied I am with its performance. This app has truly transformed my tracking experience for shipments and packages.

getyourpuzzles
China
November 29, 2022

I am a customer from aftership. Compared with aftership, I think 17track is more practical and affordable. Aftership deductions are too serious. Almost all functions of aftership require extra charges, and the service is not very good.
I highly recommend 17track

OXknit
China
10 months using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 20, 2022

Very satisfied, can help us solve a large part of logistics and customer complaints, solve our manpower and make our work more efficient.

Fiido
Hong Kong SAR
10 months using the app
17TRACK replied October 21, 2022

Dear Friend,

Thanks for sharing this great news with us!
It makes us happy to see our work has been useful and made a difference!❤️

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 19, 2023

Eine sehr gute Tracking App, sehr simpel, sehr hilfreich, sehr gut einstellbar und ziemlich guter Support!

Rabatt-Stimmung
Germany
10 months using the app
17TRACK replied January 29, 2023

Lieber Freund,
Erstaunlich! Sie haben unsere Benutzer für 7 Monate!
Vielen Dank für Ihre kontinuierliche Unterstützung und Ihr Vertrauen! ❤️
Unsere Shopify APP ist so konzipiert, dass sie einfach zu bedienen und bequem für die Nutzer ist.
Wir werden weiterhin hart daran arbeiten, die APP für eine bessere Benutzererfahrung zu optimieren!
Bitte zögern Sie nicht, uns mit jeglichem Feedback zu kontaktieren, wir werden Ihnen wie immer helfen!❤️

Mit freundlichen Grüßen,
17TRACK

December 13, 2022

I was having problems with tracking everything having to jump back and forth to track items, I came across the 17 track app and I installed it, as soon as I installed it picked up all orders it even like all known couriers, really easy setup happy so far

Esyclick
United Kingdom
10 months using the app
17TRACK replied December 13, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

December 31, 2021

Very good logistics tracking software, very complete functions, customer service is very enthusiastic, so nice! recommended to use

Legacy Apparel
Canada
10 months using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app and our service team.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

January 3, 2022

Very good tracking app! it syncs well with all tracking numbers from my Shopify store orders. Excellent customer support which helps when need some help.

PITAKA-Global
Hong Kong SAR
10 months using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app and our service team.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

October 19, 2022

I love this excellent tracking app, it helped me with my logistics tracking after sales. They also support PayPal push, recommended!

Joybos
China
10 months using the app
17TRACK replied October 19, 2022

Dear Friend,

Thanks for taking the time to share your feedback with us!
We will also continue to work hard to optimize the APP to bring a better experience to users!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 1, 2022

This app is great. It's like the virtual assistant that helps you track orders and send emails to my customers to tell them where the package is. I really need it.

PITAKA-Europe
Hong Kong SAR
9 months using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

September 24, 2023

I can track the all orders, better than other app

MolalaCook
Hong Kong SAR
9 months using the app