Reviews (390)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless Shopify integration, making it easy to set up and manage email marketing campaigns. They appreciate its effective automations, such as abandoned cart sequences and customer segmentation, which enhance customer engagement and sales. The platform is recognized for its user-friendly interface and responsive customer support. It offers cost-effective pricing with comprehensive features like CRM integration, advanced automations, and detailed reporting. Continuous updates and improvements keep the tool versatile and effective for email marketing and customer relationship management.

December 21, 2020

It's a great tool and easy to use. I would recommend it to any business! We've successfully pivoted during covid.

AAA Hudson Valley
United States
3 months using the app
April 15, 2021

Great customer service, local to us in Australia. It's such a welcome change to the email app we used previously.

The Wholefood Collective
Australia
About 3 years using the app
June 7, 2021

Active Campaign has been great. Customer service is top notch and it works integrates perfectly with Shopify. It makes automation simple.

18STRONG
United States
2 months using the app
Edited October 22, 2020

I used this app to automate the process of keeping up with customers and allowing them to have the most informed and easy experience shopping with us. Having templates pre-built for instances such as leaving the cart, or unfinished order allows us to make the most of each customer. Another awesome way to use active campaigns automation is triggering informative emails to be sent based on the products that a customer would buy, even showing interest in!

Medical Procedures of Wisconsin
United States
2 months using the app
January 26, 2021

This app is fine. Does what it should do. Active Campaign is best. It sends all customer data to active campaign and from there we import it also to salesforce. So cannot go wrong with it.

veterinary.shop LP
United States
2 months using the app
December 17, 2020

Easy to set up and connect our shopify store to Active Campaign. While product confirmations still come out of shopify, our follow up automation series is neatly flowing. Plus the form set up is simple and great!

Zero Waste
United States
Almost 3 years using the app
September 25, 2022

Ich arbeite sehr gern mit Active Campaign. Ich kann meine Newsletter Leser gruppieren, Tunnel aufbauen, Mails an die passenden Kund*innen schicken und so mein Business aufbauen. :)

Hej Hanni
Germany
2 months using the app
March 8, 2020

The Active Campaign integration with Shopify is very simple and easy to use! Our business has benfited enormously from the integration between Active Campaign and Shopify. Would highly recommend.

The Good Meal Co
Australia
Over 2 years using the app
November 11, 2021

I do really like the user friendly aspect of this app - The cost is indeed more expensive than our former MailChimp integration, so I am looking forward to learning more bells and whistles to help justifiy our bump in cost.

Aviva Stanoff Design
United States
Over 2 years using the app
January 11, 2021

We used this app to connect Active Campaign's email & CRM system to our store with relative ease. Creating automations based on the data collected on Shopify and the online shopper behavior is relatively quickly and the app support is soon an effective, mostly throughout the Onboarding process.

verdecaoba
Mexico
Over 2 years using the app