Reviews (329)

Overall rating
4.3
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup, which streamline launching and managing marketing campaigns. It excels in retargeting and multi-channel marketing, with features like dynamic product ads and seamless Shopify integration enhancing audience targeting and campaign tracking. The responsive customer support and automation features are also highlighted, with merchants noting significant improvements in traffic and conversions.

October 4, 2025

Easy-to-use, very effective setup of marketing-funnel stages and audience segmentation. Reporting is pretty decent. Integration with shopify is seamless. We found it was easy to create new creatives using their templates, especially for dynamic product ads. Much easier to manage out-of-the-box than google shopping ads, and it feels like you have more granular control here than other platforms that force you to use more AI-guided algorithms.

Nationwide Trailer Parts
United States
Over 6 years using the app
September 24, 2025

An excellent option for those who love analytics. It automatically collects and organizes key data, presenting it in an intuitive, easy-to-read dashboard. Insights are clear, actionable, and delivered without the usual complexity, making it perfect for both beginners and experienced marketers. Its automation saves hours of manual work and turns raw data into meaningful trends with just a glance.

Progenex
United States
Almost 6 years using the app
September 24, 2025

Super easy to implement and add a new layer of retargeting outside of other channels. Love the support the team provides. Unlike Google Ad's support team, they actually give you solid advice on methods to improve your retargeting. Highly recommend this as a staple for any ecommerce site.

Carex
United States
Over 5 years using the app
October 2, 2025

We are very pleased with the performance and results we’ve seen from AdRoll. Their platform has been instrumental in helping us reach new customers while re-engaging with existing ones. Since working with AdRoll, we’ve seen consistent improvements in both traffic and conversions, and their support team has always been responsive and helpful whenever we’ve had questions.

Bargain Balloons Canada
Canada
Over 1 year using the app
September 29, 2025

Super easy to implement and adds a powerful retargeting layer to our marketing. The dashboard gives clear insights, and support is responsive and helpful. Highly recommend for any Shopify store wanting better ad performance.

Panda
United Kingdom
Over 1 year using the app
September 24, 2025

The role it plays in our marketing landscape from a display perspective is really beneficial. However, I have run into issues with scheduling and ads not being on/off when they should.

KickAss Products
Australia
8 months using the app
October 6, 2025

Neil was a pleasure to work with, would highly recommend AdRoll for mid-large sized brands looking for ways to scale outside of Meta/Google.

Skipper
Australia
29 days using the app
September 29, 2025

I think it's the best platform for what it does

Mama Luma
United States
About 5 years using the app
September 24, 2025

Makes running ads so much easier and profitable

Broken Knuckle Apparel
United States
Over 2 years using the app
September 26, 2025

Still navigating the system so there are some things I’m still learning.

Cris Style Jewels
United States
About 2 years using the app