The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Aura Health and Wellbeing
Very helpful live chat and great to get my first campaign underway. Clear and concise about how to use the platform and hoping to see results soon!
Ephin Lifestyle Holdings Corp.
Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.
Amazing customer servise, only have some troubles because all my store and ads are in spanish, but they are helping me solve the problems.
Excellent customer service, the AdRoll Team helped us solved our account issue and was patient and polite the whole time. Definitely recommend.
Restaurant Equipment Online
We were having issues connecting our store manually, but AdRoll support are always super helpful & this app made connection seamless!
Virginia City Motorcycle Company
I had a problem with how my ads were being created on this App. I used the Live Chat option and was able to get my problem solved in under 15 minutes and solutions to things I didn't know I needs. The Live Chat and Customer Service were Awesome. Thank you!
Hands of Tym
My store speed collapsed after installing this app, which is a shame because the app seemed like it would be quite useful. Have deleted.
This is Ewa from AdRoll's Marketing team.
I'm very sorry to hear about your experience with the Shopify App integrated with AdRoll. This should not have happened; have you had a chance to see the email sent by our colleague, Rishiraj, on the issue? I have also followed up with you directly, let's get it investigated.
If you have some time, I’d love to offer my help if you need it and learn more about what we could do to improve our product and service to earn your recommendation.
Support is fantastic and Adroll is a really good app. Love it! I recommend it to anyone with an ecommerce store looking to boost their sales
I use this app to help me run digital ads. I don't have the time or resources to set them up myself and manage. This app makes it much easier. Their customer service is also great!
The AdRoll is the easiest and the best app I ever used. Their support are fast and effective with communication. Prerana from AdRoll team was very helpful. Highly recommended.