Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform and effective retargeting tools that boost conversions. Its seamless Shopify integration, responsive customer support, and detailed analytics simplify campaign management. The app supports multi-channel marketing and offers competitive pricing, solid ROI, advanced targeting options, helpful account managers, and automation tools, enhancing marketing strategy and efficiency.

August 6, 2024

Very helpful customer service, I didn't understand what I was doing but got all the help I needed

Willows Whiskers Pet Store
United Kingdom
2 days using the app
July 3, 2024

Easy setup and amazing and very knowledgeable customer support agents. clear dashboard

Lung Master
United States
About 1 hour using the app
March 22, 2024

The support we have received is super helpful! They are very informative and advise where to apply best practice.

Linzi
United Kingdom
Over 6 years using the app
Edited December 11, 2024

AdRoll has been an excellent tool for our footwear business. We run ads continuously throughout the year, and it is easy to make adjustments on the fly. Whether it be dynamic ads pulled straight from our product feed, video, or static displays, each option allows for a range of customizable features that can be tailored to fit our exact needs. I highly recommend to any digital marketer or online business looking to expand their ad strength and visibility across the internet!

Lems Shoes
United States
About 6 years using the app
Edited September 5, 2022

We've used AdRoll for years with great success and began setting it up to help a new evolution of our business. Very easy integration with Shopify. Important to note- while AdRoll works very well on its own and for the most part requires very little monitoring, the AdRoll chat team (24/7) is always ready to help with suggestions to improve performance. Their insight and experience make all the difference. We have come to rely on Adroll's retargeting campaigns, which are very effective in balancing our outward advertising campaigns. Thank you!

General Knot & Co.
United States
Almost 6 years using the app
February 3, 2021

Carson Ward helped me to take my eCommerce marketing to the next level. We have been using Adroll for about 6 years with very good ROAS. Ask for Carson by far the most knowledgeable person I have worked with over the years at Adroll. Great platform with the tools that he will help you utilized effectively

Pro Bike Supply
United States
About 5 years using the app
December 3, 2021

Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.

Ephin Lifestyle Holdings Corp.
Canada
About 5 years using the app
December 21, 2023

Simple to set up and the tech support is fantastic, but the best is that IT WORKS! We have a great ROI although mostly using the retargeting feature.
It integrates with Shopify seamlessly and I believe that is an APP that is a must for a new or established business.
Ciao!
Marco

Artistica.com
United States
Almost 5 years using the app
January 25, 2023

Great support and nothing to complain about! Highly recommend if you are ready to see how display ads can work for you.

Phase 5 Wakesurf Boards
United States
Almost 5 years using the app
January 14, 2022

AdRoll is an excellent app and the service is absolutely fantastic. Would definitely recommend it to anyone looking for retargeting.

Grillaholics
United States
Over 4 years using the app