Reviews (494)

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration, simplifying ad campaign management across display, social media, and email. They commend the user-friendly interface and robust targeting options. The customer service is noted for its responsiveness and expertise, with additional support from account management and educational resources. Reviews highlight successful retargeting campaigns that have notably increased site traffic, conversions, and sales.

December 17, 2020

Great app, works flawlessly with our website and makes it easy to deploy ads. The support is superior, wether you are trouble shooting, or need help with your strategy. Adroll is fantastic, just like the app.

Koch Lincoln
Canada
Over 5 years using the app
June 15, 2023

We've been using AdRoll and the AdRoll app for 2-3 years and couldn't be happier with the integration, backend, and support we receive from our rep. We've been able to attain a $3-$5 ROAS over our time on the platform and it's been an integral part of our marketing mix. Our budgets have fluctuated between as little as $20 a day and as much as $200 a day. We definitely recommend them to anyone looking to grow their business.

The Lovery
United States
Over 5 years using the app
AdRoll replied August 2, 2023

Hi there,

We truly appreciate your kind words and are thrilled to hear about your positive experience with us. Thank you so much for the amazing review!

We always strive to deliver exceptional service and your feedback means the world to us. We take pride in providing excellent performance, and it's delightful to know that we've met your expectations.

Cheers!
Rohini

November 30, 2017

I work on multiple websites, quite a few for my clients and one for myself (PROShopWorld.com), I use AdRoll for all my clients and my business and return is worth every penny and every second. This is one of the best and easiest tool I have used in my 15 years of marketing experience. Amazing for brand awareness and letting your prospects know about your brand and ultimately convert them into customers.

Highly recommended.

Proshopworld
United States
About 5 years using the app
August 24, 2020

AdRoll is an excellent platform to accelerate growth. It's enabled us to gain a deeper understanding of our customers, improving outcomes and ultimately build even greater brand loyalty. We are blessed to have an incredibly proactive account manager and the whole team behind the platform provide outstanding support, helping us to achieve our business goals. Having worked with other solutions, this is our preferred partner of choice.

Arnhem Clothing
Australia
About 5 years using the app
March 18, 2021

We use Adroll for our Retargeting and Prospecting efforts and have seen great success with up to 13x ROAS. Our Account Manager, Amber, is always available to help us navigate the platform and advise on areas of optimization for the brand.

Anna Sheffield Jewelry
United States
About 5 years using the app
January 25, 2023

Great support and nothing to complain about! Highly recommend if you are ready to see how display ads can work for you.

Phase 5 Wakesurf Boards
United States
Almost 5 years using the app
April 24, 2022

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

The Skin Spot
United States
Almost 5 years using the app
November 6, 2017

This is such a good tool for marketing, however I am not sure why my facebook ads doesn't run during this 20 days. The support team was sharp to spot that It wasn't working and fixed it for me, however it is still not working.
Despite that issue, I still give it a 5 stars.

Cosmetic Love
South Korea
Over 4 years using the app
October 31, 2017

AdRoll is a very user friendly service, that provides great ROI and real-time statistics.

Skuze Shoes
United States
Over 4 years using the app
September 3, 2020

AdRoll's app is super easy to install and use. That said, their team has been incredibly hands-on and of extreme importance on the growth and scale of our business.

tokyobike
United States
Over 4 years using the app