Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

January 25, 2023

Great support and nothing to complain about! Highly recommend if you are ready to see how display ads can work for you.

Phase 5 Wakesurf Boards
United States
Almost 5 years using the app
April 24, 2022

Getting great experience by using the AdRoll system to increase our ROI and conversions.Highly Recommended

The Skin Spot
United States
Almost 5 years using the app
November 6, 2017

This is such a good tool for marketing, however I am not sure why my facebook ads doesn't run during this 20 days. The support team was sharp to spot that It wasn't working and fixed it for me, however it is still not working.
Despite that issue, I still give it a 5 stars.

Cosmetic Love
South Korea
Over 4 years using the app
October 31, 2017

AdRoll is a very user friendly service, that provides great ROI and real-time statistics.

Skuze Shoes
United States
Over 4 years using the app
June 22, 2021

Extremely helpful customer support, they helped me optimize my campaign and were so useful with their responses to my queries

Uma Oils
United States
Over 4 years using the app
September 3, 2020

AdRoll's app is super easy to install and use. That said, their team has been incredibly hands-on and of extreme importance on the growth and scale of our business.

tokyobike
United States
Over 4 years using the app
August 26, 2020

We have been using AdRoll across multiple brands for over a year now and have seen some amazing results! Their retargeting capabilities are second to none and ensure you are at the front of returning and new customers minds. We have seen accelerated growth and gained a better understanding of our consumers behaviours/needs. Would highly recommend to anyone looking at a platform with cost effective marketing campaigns.

Skinny Tan
United Kingdom
Over 4 years using the app
January 14, 2022

AdRoll is an excellent app and the service is absolutely fantastic. Would definitely recommend it to anyone looking for retargeting.

Grillaholics
United States
Over 4 years using the app
September 12, 2017

Amazingly quick integration and highly responsive tech support!

Retro Modding
Canada
Over 4 years using the app
September 2, 2020

The app is really easy to install and the company is a pleasure to work with.

Our account rep Wes has been extremely helpful with our account. I’ve mainly been able to stay hands-off for the most part and focus on other things. Always suggest incremental budget increases after seeing success. Other companies I’ve worked with have been money-hungry and would push budgets up as fast as possible. Very happy with the service.

BedInABox
United States
Over 4 years using the app