Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

October 7, 2024

Top notch customer service!!

LXIX GOLF CLUB
United States
2 months using the app
May 13, 2024

RMS has found AdRoll to be an exceptional tool for display marketing. The platform's user-friendly interface and advanced targeting options allowed us to create tailored ads that reached the right audience with precision, ultimately maximizing our advertising ROI.

RMS Beauty
United States
Over 3 years using the app
March 28, 2024

I am very happy with Ankita. This is the first time I have created an ad campaign with AdRoll, and Ankita guides me on how to do it with patience until I finish and submit the ads. Thank you so much, Ankita. You did a very good job.

Ascend Lighting
Canada
11 months using the app
September 8, 2024

Great app
Great cuatomer service
Just started my advertising with them . And they are professional

Thank you for the app

CodeXDeal
Egypt
1 day using the app
May 9, 2024

Great customer service. Love the ease with which we can integrate Shopify retargeting

PhotoSpring Inc
United States
About 3 years using the app
March 22, 2024

The support we have received is super helpful! They are very informative and advise where to apply best practice.

Linzi
United Kingdom
Over 6 years using the app
April 11, 2024

I did like the idea of the platform but I had a few issues. 1) No matter what I did I could not get my google account to connect. There was even a third party app google recommended to transfer account data but even that didn't work so there was a big platform missing for my ads. 2) Probably more importantly for me was that they put pretty big holds on your credit cards for the ads. I set up an ...

crystal cavern imports
United States
10 months using the app
AdRoll replied April 12, 2024

Hi there,

I am Rohini from the AdRoll Customer Support team.

First and foremost, I want to express my gratitude for taking the time to share your experience with us. I'm ...

August 6, 2024

Very helpful customer service, I didn't understand what I was doing but got all the help I needed

Willows Whiskers Pet Store
United Kingdom
2 months using the app
August 1, 2024

We've been using AdRoll for Marketing and Advertising for years and it's a game changer. The customer support team is very responsive and knowledgeable. I highly recommend this company / app!!

Greener Grass Design
United States
2 months using the app
July 18, 2024

customer service - meghana nakirikanti helped me well

Salvanity
India
4 months using the app