Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.

June 23, 2023

The information isn't always straightforward for figuring out an issue. Trying to search for the answer can also be unsatisfactory.

Julian The 2nd
United States
2 days using the app
Secomapp replied June 27, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must have tried to find the answer on our document platform. As an app with so many functions and logic, we do understand that we can't possibly put everything into documents. That's why we have the 24/7 in-app chat support channel. In case you have any further questions, please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

May 11, 2023

Abbiamo scoperto Uppromote per caso ma ci siamo subito ritenuti soddisfatti dell'esperienza che abbiamo avuto e stiamo avendo.

Tommy, il nostro assistente, è molto gentile e ci aiutato subito a scoprire come risolvere alcune problematiche.

Urbanstaroma
Italy
1 day using the app
Secomapp replied May 14, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

April 27, 2023

I'm not good with this stuff and was able to figure this out. Very user friendly. I definitely recommend this app.

Celestial Discs
United States
26 minutes using the app
Secomapp replied April 28, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

June 20, 2023

I have just gotten this app and so far, it seems quite easy to set up. Based on my experience with setting up, I anticipate a relatively smooth ride with the app

Hearts of Gems
Canada
14 minutes using the app
Secomapp replied July 11, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

June 5, 2023

Easy set up! Great tracking, I'm looking forward to using all the features in the free version and then sizing up to the features coming next.

GroveWisdom
United States
23 minutes using the app
Secomapp replied June 8, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

August 5, 2023

Fantastic App, really happy with everything so far. The set up was very easy and the teams communications so far have been spot on.

My Store
Australia
28 minutes using the app
Secomapp replied August 16, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

August 9, 2023

very friendly setup, I hope it's friendly all the way till the money come in, I would love to hear who is the developer

Solsticenc
United States
11 minutes using the app
Secomapp replied August 16, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

August 6, 2023

Only standard plan (10% comission for affiliate) possible with free plan. options like "10% discount for Customers also" ONLY available in paid plans... NO option to get a plan just with fees for sales/affiliates.... but easy to set up.

MotorweaR
Spain
22 minutes using the app
Secomapp replied August 16, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback.
I believe there're some misunderstandings here. You can totally use affiliate coupon code to track the referral orders while giving the customers some discounts, even with the Free plan.
We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

July 17, 2023

tried to ask for a bit of support only shared links,not interested in helping just interested in getting rid of me and telling me to join your webinar. It is your app shopify at least says we can't help with 3rd party apps

Fairytales
Austria
About 1 hour using the app
Secomapp replied July 24, 2023

Hello there. This is Stark from UpPromote support. Thank you for the feedback. After reviewing you conversation with our agent, I think there might be some misunderstanding. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at support@secomapp.com or the in-app chat anytime.
Cheers!

August 10, 2023

First Day - So the rating is based on the on-boarding specifically. Great customer experience mapping so far.

FIST Handwear Europe
Netherlands
39 minutes using the app
Secomapp replied August 16, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!