AfterShip Order Tracking , 3,763 reviews

Overall rating
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 21, 2023

good customer service, will definitely be using this for awhile. This app has solved multiple problems for our business

Time spent using app: About 1 hour
March 19, 2023

AfterShip Order Tracking Has been Very Helpful. I really appreciated Ankit's customer service and helping me step by step in setting up the app and tracking in my store. I recommend this app!

Shop Baby Boutiques
United States
Time spent using app: 25 minutes
March 19, 2023

Very good support helped us over 1 hour to solve our issue.
Highly recommend Aftership to send shipping notifications to your customers.

Time spent using app: Over 2 years
March 19, 2023

my issue is resolved very quickly thanks alot. i am so happy because it was my first order and i was confused. thanks aseem.

Time spent using app: 9 months
March 19, 2023

He was very kind to me and walked me through the steps I needed to change my custom domain name for the tracking page. Thank you very much and keep being kind and helping to other people too. Best customer support service so far.

Time spent using app: 1 day
March 19, 2023

Customer service was on point and reactive, really helpful for all your need. They call you on zoom to fix the problem really fast and are helpful

Hong Kong SAR
Time spent using app: About 7 hours
March 18, 2023

Just started using the app and Harsh was very helpful in helping me get it set up. He set a great example to their customer service and I look forward to use this feature on my store.

Solstice Wine Fridges
United States
Time spent using app: About 1 hour
March 16, 2023

I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.

United States
Time spent using app: Almost 4 years
March 16, 2023

Your support rep was very helpful and courteous! Thank you for providing great support service and access.

United States
Time spent using app: 17 minutes
March 16, 2023

Very well suited for large quantities of shipping units with different shipping service providers. Fast and competent customer service. Generally also very good for analyses of the shipments.

Time spent using app: 11 months