Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website credibility and boosting sales through features like trust badges, countdown timers, and sales pop. It's praised for its user-friendly interface, device responsiveness, and free cost. The 24/7 customer support and regular updates are also highly valued. The customer support team, including Esther and Abby, is often commended for their efficient service. The live support feature is noted for promoting a positive user experience.

April 26, 2024

Esther And Toby Always helps me a lot to customise the shop store website. thank you so much for always be fast in everything

Vapeslough
United Kingdom
About 2 years using the app
May 7, 2024

Good app and very good customer service!

Ana Maria Lajusticia
United States
Over 1 year using the app
April 2, 2024

The support that AVADA gives is next to none. I have had nothing but good experiences with them.

We have used their apps for quite a while now and I wouldn't even think about looking around to other apps.

Every member of the support team communicates with you and keeps you in the loop, they are nice and timely.

Thank you from my team to yours!

Hydro-Max Jetter
United States
About 2 years using the app
April 25, 2024

Excelente servicio al cliente

ELEFANTINO
Mexico
Over 1 year using the app
April 19, 2024

Amazing customer service and with real quick response. Pamela was very helpful and managed to help me with getting the Avada app running again correctly for my new theme. Amazing service definitely recommend!

LushesFabrics
United States
Over 1 year using the app
April 30, 2024

Fantastisk modul og super god kundeservice fra Pamela

Bolig Gigant
Denmark
About 1 year using the app
April 11, 2024

Hana Anvia was very helpful to our team and helped customize a few things quickly!

Winkflo
United States
About 1 year using the app
May 8, 2024

The support is great and available 24/7. I have had nothing but good experiences with them. Had Prakash helped me solve issues. Awesome support team - communicates with you and keeps you in the loop in a timely manner. Thank you!

Lune Studios Official
Singapore
9 months using the app
April 1, 2024

Tiana from customer support helped me in just few seconds. Fast support and quick solution! Thanks Tiana!

Hocho - Qualitäts Küchenmesser
Switzerland
About 1 year using the app
April 7, 2024

Amazing App, all u need from trust badges to Pop ups, it got u covered . Moreover excellent support staff they quickly solved my issue.

Lil Doves
United States
10 months using the app