Reviews (5,730)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and increasing conversion rates, ideal for new stores looking to build trust. Key features include trust badges on product pages, sticky add-to-cart, and live chat integration, with options for custom badge uploads and displaying payment method badges. The customer service team, highlighted for members like Esther, Hana, and Tiana, is consistently praised for their quick, helpful, and efficient support, available 24/7 to resolve technical issues and enhance the user experience.

April 30, 2022

Easy to use and a lot of features! Great app! 1st time to use it! The customer service is on point too!

The Shades Hub
United States
9 days using the app
July 6, 2023

Bietet viele Optionen! Einfache Einstellungen und einen super schnellen Support. Wirklich empfehlenswert!

farbenbote
Germany
9 days using the app
October 27, 2022

Pretty good trustbadge app. Fast support that help me with all my quastions and tasks Thank you a lot!

Drago Jewel
United States
9 days using the app
AOV.ai replied October 27, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day.

Sincerely,
AVADA Support Team

September 15, 2022

Emily was super quick and helpful with our requests. App is easy to use and we use it for multiple stores. Highly recommended.

Reencle Malaysia
Malaysia
9 days using the app
August 1, 2022

Ich habe diese App verwendet um ein bisschen Leben in mein Shop zu bringen :). Viele Möglichkeiten... der support ist sehr gut. Und das alles KOSTENLOS. Danke nochmal an Emily für den perfekten Service. Dankeschön

Magic Miau
Germany
9 days using the app
January 16, 2024

Super cool app with so many stylings to suit your store's theme. I had some initial issues with our store due to its complexity but Tiana, and Esther were on hand immediately to deal with my particular requests and Toby the technician executed those perfectly. the best thing is this app is FREE which is amazing to offer this to the Shopify community. Thank you AVADA you're the best

BILLY.BE: The Original Boardshop from Brussels
Belgium
5 days using the app
July 20, 2023

Great in providing customer service. Thank you Liz for responding quickly regarding my query and helping me connect to your tech team. In my case, I was hoping they can add an exception in adding the widgets in product pages or collections on the website but it's not possible for now. The app is easy to navigate and can be customized according to your brand so I can't wait to explore more about it.

THE CURVE CULT
Singapore
9 days using the app
February 19, 2023

The staff is super responsive to every question I've asked. All of the additions to my sight look professional and as pictured.

ArtCraft Dental, Inc.
United States
9 days using the app
April 1, 2022

This is awesome and the important thing is that it's free;fennic helped me a lot, he was really patient, thank you so much!

winkisspuppy
China
9 days using the app
November 5, 2023

HANA IS ABSOLUTELY AMAZING. SHE WAS PATIENT AND ANSWERED ALL MY QUESTIONS! I PROBABLY WILL GO BACK TO CHAT JUST WITH HER! THANK YOU SO MUCH HANA YOU'RE MAKING THIS PROCESS EASIER FOR ME ALREADY i LOVE YOUUUUUUUUU

The Truth Is™
United States
8 days using the app