Reviews (861)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and providing insights into customer demand. It is easy to install and integrates seamlessly with Shopify themes, offering customizable notification options like email, SMS, and push notifications. The interface is user-friendly, and merchants can easily export data for reporting. The app is reliable and the support team is noted for their quick, effective assistance, often resolving issues within 24 hours and helping with customization and troubleshooting. Merchants report positive experiences with both the app's features and customer support, enhancing customer engagement and boosting sales.

September 19, 2022

The back in stock app has been working great for us. We ran into an issue and they created a custom solution for us. Customer service has been great and very responsive. Highly Recommend.

Notary Ceramics
United States
6 months using the app
May 3, 2023

Back in stock is an awesome service! A must have app! Worth having in your store. Thanks for great service!

Scrap Diva Designs
United States
6 months using the app
November 25, 2021

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

MagicHolz
Germany
6 months using the app
June 1, 2022

Ich möchte an dieser Stelle vor allem den sehr guten Support hervorheben. Wir hatten den Wunsch nach einer farblichen Anpassung. Nach 3 Stunden war alles tiptop in unserem Sinne erledigt – und das, obwohl wir aktuell noch in der kostenlosen Variante arbeiten.

WeeScrubs
Germany
6 months using the app
Back in Stock replied June 8, 2022

Vielen Dank für Ihre tolle Bewertung!

December 13, 2022

App works as expected and customer service responds to questions quickly and clearly. Thank you, Baaqi!

Eden Brothers
United States
6 months using the app
Back in Stock replied December 15, 2022

Thank you for taking the time to write us an awesome review! Baaqi says you're welcome 🙂!

February 9, 2021

This app is working really well for us! It's converting a lot of sales and I also find it a handy way of gauging and checking what quantities I should re-order. Worth every penny!

Adra
United Kingdom
6 months using the app
September 2, 2016

I cannot overstate the usefulness of this app for our shop. We experienced a nightmare-inducing warehouse issue congesting the movement of our inventory that started clear back in December and has continued interrupting regular shipping for us over the last 9 months. The loss of revenue has been completely maddening, but this tool helped us salvage customer interest in our products through the worst of it. The analytics show literally thousands of requests for notifications, the customization allowed us to really be open with our customers, and thanks to this app we've recovered tens of thousands of dollars in what would definitely have otherwise been lost revenue. Seriously, after looking at the numbers I've got to say that installing this app was probably the single most important marketing decision I've made in the last 9 months. Thank you Back in Stock!!

Project Life
United States
6 months using the app
April 29, 2021

The Back in Stock app is the greatest thing since sliced bread. Outrageous return on such a small investment. Our results are off the charts. Highly recommend to everyone with a Shopify store!

USA Dinnerware Direct
United States
6 months using the app
Edited June 10, 2021

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Jim Rickey
Sweden
6 months using the app
October 20, 2022

This is a great tool to get a read on what your customers are interested in seeing be restocked. Also provides leads so you can reach out and connect with your customers in a natural way.

AELFIE
United States
6 months using the app
Back in Stock replied November 2, 2022

Thanks for your review! Would you mind sharing what could have made this a 5 ⭐ review? Thanks in advance 🙂