Reviews (871)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

October 11, 2023

Easy Integration and works as intended. Providing signups for sold out items. Perfect for restock projections.

Hello Merch
United States
Over 10 years using the app
Edited December 4, 2024

Back In Stock helps us keep our customers happy! We use the app daily to keep track of customer requests and help guide our production schedule.

Back in Stock staff have been helpful in fixing occasional issues quickly.

Miss Babs
United States
About 10 years using the app
HEL SG PTE LTD replied May 1, 2022

Thanks for sharing your review 😊, we greatly appreciate it!

February 12, 2025

Works great and pays for itself several times over once we replenish inventory.

Panama Jack®
United States
December 15, 2014

Great way to auto-update customers on when items are back in stock in our store.

Lotus Lashes
United States
About 9 years using the app
April 14, 2016

Excellent app and great customer support. Would highly recommend!

Regalrose
United Kingdom
About 9 years using the app
September 2, 2022

The customer service is 10/10 super quick and efficient. I had an issue with the company logo on our customer's notification and they were super specific about how to solve it.

ThirdLove
United States
About 9 years using the app
July 19, 2024

This app has been pretty handy so far, actually quite essential I think for the way I run my business. It's easy enough to use and I am continuing to find new features that help make things even easier.

Pinner Machine Shop
Canada
Almost 2 years using the app
Edited March 12, 2024

you are not sending emails to our customers when the item comes back in stock !!!

Minnies Boutique
United Kingdom
Almost 9 years using the app
HEL SG PTE LTD replied March 25, 2024

Thank you for your review. It looks like notifications were not sending as the settings that you have set in your delivery policy were limiting the ability to send depending ...

June 20, 2016

Great app, well supported with quick response time and regular feature updates.

Sonsoflondon
United Kingdom
Almost 9 years using the app
June 20, 2016

Very good experience automating something we used to do (in part) manually. No complaints.

Livefashionable
United States
Over 8 years using the app