Back In Stock: Customer Alerts
by SureSwift CapitalNotify your customers when products are restocked: Email & SMS
All reviews
Rogue Rider Industries
App works as advertised and gives the customer a chance to purchase your product once it is back in stock.
Developer reply
Cheers for the review! If you have a Mailing list for your store you can also add one of our ‘App integrations’ this will let your customers sign-up for your mailing list while signing up for a notification!
If you have any questions or problems, just reach out to support@backinstock.org!
Hercules Candy and Chocolate Shop
When we are out of several items, this app is very handy for prioritizing what to make first - it tells us how many requests we have for each item. It's been a lifesaver.
Developer reply
Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product.
This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications.
Ever need anything just send us a line on support@backinstock.org.
Hot Miami Shoes
This app works great for me. Customers are able to sign up for email notifications for products that are sold out in their size and I get good data on what my customers are in need of.
Christian Pure
Back in stock notification doesn't work. They ask you to contact support to fix it. They don't even give you a contact form. You have to open up your email client, ask for help, and wait. And also, charging $19/MONTH for software that collects an email and sends a notification is highway robbery. There are more affordable alternatives that work better than this
Developer reply
Hello and thank you for your feedback.
We actually offer a contact link within the Back in Stock dashboard (‘Help and Support’ -> ‘Contact Support’) at the top of every page. We’re standing by to help.
I confirm our app works (99.9% uptime). In rare occasions the app doesn’t render perfectly with a particular theme (maybe this is what you meant?), in which case simply contacting our support team would have solved this for you very quickly.
We believe our pricing to be competitive, but offer a 30 day trial so shops can decide if it’s right for them.
Please feel free to reach out if you have any additional concerns: support@backinstock.org
Kind regards,
The Back in Stock Team
The Cookie Countess
We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.
VETTA
Great app! Easy to use and very valuable if you restock items. Highly recommend it for anyone that sells out of things quickly.
friends with frank.
Big fans of the creators of this app. Firstly, it's a really handy app, and the design and functionality is great. Secondly, they responded to an issue we were having by getting their developers to make a change in a really quick turn-around. Thanks!
DirtySouthVintage.com
Costs to much for the service provided and not making us much or any money at all. Disappointed in the months we have spend so much money for it.
Developer reply
Hello,
Thank you for reaching out and your feedback. We would be happy to go over any problems or issues you had to see if we can remedy a solution - we tried sending you an email on May 15th but have not received a reply - if you can contact us on support@backinstock.org we would be happy to assist further.
Snocks
Wirklich eine tolle App. Der Service ist der Wahnsinn. Antworten immer schnell und unkompliziert. Wirklich super.
Leisure Games
I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"