Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales by alerting customers about restocked items. It's praised for its ease of use, customization, and seamless integration with various themes. The app provides insights into product demand, proving useful for multi-language stores and those with numerous SKUs. Regular updates and responsive customer service are also appreciated. It's considered a must-have for stores that frequently run out of stock.

May 9, 2023

Nice and affordable app. The customer support is really reactive and helpful. 10/10 would recommend !

My American Shop France
Over 1 year using the app
February 17, 2023

Quick Response from the team, this is a must to get leads and not just wait for the sale. Love the integration with klaviyo as well

12 months using the app
March 10, 2023

App is great and simple to set up. Also has great customer service, always very quick to respond!

United Kingdom
About 2 years using the app
May 22, 2023

This was a great addition to our site. takes the guess work on wether or not to reorder certain items and gauge interest in some that would have gone overlooked. Paid for itself the first day we turned it on.

Hi My Name is Mark
United States
5 days using the app
January 31, 2023

responded immediately when i had an issue and needed help! great service and they really do care about their customers.

Drunk in Love
United States
Almost 2 years using the app
Back in Stock replied January 31, 2023

Thank you for taking the time to leave us a great review! We appreciate it 🙂!

March 3, 2023

The app works very well. I really appreciate the customer service team – they're always very quick to answer and very helpful.

United Kingdom
Over 2 years using the app
January 23, 2023

Friendly, fast and efficient customer service. The App is easy to use and does the job perfectly without any hassle.

Maison Miaki
Almost 3 years using the app
Back in Stock replied January 27, 2023

Thanks for your great review 🙂!

December 1, 2023

Simple to install, with a large amount of customization features that makes it blend well with our theme. Our customers enjoy their ability to be notified when out of stock items come back in and the ROI is wonderful. Recently, due to an update in Shopify and how it handles our theme a very small cosmetic with BiS occurred. I reached to the support and with hours it was fixed. Could not be happier!

Fin & Fire Fly Shop
United States
Over 2 years using the app
January 16, 2023

Support was quick and efficient, app works great! They were able to address a small issue with switching themes, with speed and accuracy.

The Ross Art Group
United States
About 3 years using the app
Back in Stock replied January 18, 2023

Thanks for taking your time to leave us an awesome review 🙂!

Edited April 13, 2023

Great App. Generates a good amount of what would have been missed revenue had we not had the app. Highly recommend.

***Updated. Unfortunately, I had to lower the score. Restock notifications are no longer sending instantly or near instantly. They are taking at least 30 mins. to hours. This is bothersome because it causes us to think something is wrong and we spend an unnecessary amount of time trying to trouble shoot.

They also have a "chat" service but no one is ever available, so it turns into just an "email us" feature.

***Update again. Restocks not sending, we have to contact support every time we have an inventory update. We will not be renewing our membership.

Jekyllhyde Apparel
United States
About 1 year using the app