Reviews (129)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.
Refine
-
By rating
I like it so much with WhatsApp integrations, it helps me a lot. Recommended App！The UI interface is clear.
Thank you for your trust. Have a nice day! ^-^
A very good app. It works perfectly in my store. It's design fits my needs perfectly. It brings a lot of orders to my store
Happy to hear you had a great experience with BestChat! Thank you very much for your review.
Would recommend. Shocking how it's free with all the incredible features. If you're looking for a live chat function I would 100% go with BestChat.
Hello，sorry for the inconvenience. After the troubleshotting, the icon is not displayed due to the restriction of the service area set by mistake. You can turn off this setting then chat widget will be shown correctly. We have arranged our colleague to contact you by email. Your feedback means a lot to us, thanks and have a nice day.
This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.
We're glad to hear that you find our software useful and our customer service responsive, AOMUO. Your feedback regarding the ability to see messages from customers directly is duly noted, and we'll consider it for future updates.
The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.
Thanks a million for your wonderful feedback! 🎉 We're thrilled to hear that you've found the perfect fit with our app. Our team appreciates your support!
The overall experience with BestChat is simply seamless and works perfect . Great Customer Support Service.
Delighted to hear you're having a seamless experience with BestChat! Thanks for highlighting our customer support. 🙏 If you ever need assistance, we're here to help!
I often use various chat software to interact and communicate with potential customers.this app has some good features and functions.
Firstly, the interface of this software is very simple and easy to use, which is very suitable for beginners. Secondly, it provides many useful functions, , which can help me better communicate and interact with customers.
In addition, I have also used another marketing chat app called kamichat https://apps.shopify.com/kamichat, which is also very easy to use.
In short, whether using a competitor or my own developed software, it depends on the specific usage scenarios and needs. I believe that everyone can find the most suitable chat software for themselves and use it to better communicate and interact with customers.
Thank you for sharing your experience and for considering our app!🙌 We're grateful for your feedback and happy to know that you've found value in our software. If you have any questions or need assistance, don't hesitate to reach out.
Great app with very easy to use features also with excellent customer support. Highly recommended for websites.
Your satisfaction is our top priority! We are thrilled to hear that you are satisfied with our app and customer support.
It’s a nice app without cost. It has chatbot function that helps me a lot. It can also integrate with Facebook Messenger, WhatsApp and Wechat ID. Really nice app!
Thanks for the positive feedback! 👍We're glad you're enjoying the app and finding the chatbot function helpful!
Amazing live chat app！Really recommended, simply beautiful, the support is great. Lots of automated features and customized features, too. hope free all the time, thank you.
Thank you so much for your review, the very first one. Please feel free to contact if you have any questions. Have a great day!