Reviews (178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.

April 25, 2023

Top ! J'adore, le service client est disponible et à l'écoute. De plus, visuellement, le chatbot est très beau !

AnimaLife
France
3 months using the app
BestChat replied March 1, 2024

Merci pour votre excellente critique. Nous sommes ravis que vous appréciiez le design de notre application. Nous vous souhaitons tout le succès.

March 31, 2022

This app helps my customers enquiry anytime of the day. Very useful, easy to understand, I like the chat button with eyes. Cute and attractive.

Pet Style Home
China
3 months using the app
BestChat replied June 5, 2022

Thank you! What a lovely website, never mind to contact us if you have any questions. Have a nice day!

September 24, 2023

I've tried numerous chat apps over the years, but "Best Chat" truly lives up to its name! This app has exceeded all my expectations, and I can't help but give it a well-deserved 5-star rating.

From the moment I downloaded Best Chat, I was impressed with its user-friendly interface. Navigating through the app is a breeze, and I love how intuitive it is. Whether you're a tech-savvy individual or just getting started with chat apps, you'll feel right at home here.

Privacy and security are paramount in today's digital age, and Best Chat doesn't disappoint in this regard. End-to-end encryption is in place, giving me peace of mind knowing that my conversations are secure and private.

But it doesn't stop there! Best Chat goes above and beyond with its array of customization options. I can personalize my chat experience with themes, stickers, and even custom emojis. It's these little touches that make the app so enjoyable to use.

Best Chat also excels in terms of customer support. Anytime I've had a question or issue, the support team has been quick to respond and incredibly helpful. Their dedication to user satisfaction is evident, and it's greatly appreciated.

In conclusion, if you're in search of the best chat app on the market, look no further than Best Chat. It combines a user-friendly interface, top-notch security, customization options, and outstanding customer support to provide a chat experience that truly stands out. I wholeheartedly recommend it to anyone looking for an exceptional messaging app. Five stars, hands down! ⭐⭐⭐⭐⭐

DOXXONIX
United States
3 months using the app
BestChat replied February 27, 2024

We're thrilled to hear that Best Chat has exceeded your expectations and earned a well-deserved 5-star rating! 🌟Thank you for recommending Best Chat to others! 🙌 We're committed to providing you with an outstanding messaging experience.

August 25, 2022

very nice ,i like it......................................................................................................................

Diam online sell
China
3 months using the app
BestChat replied March 4, 2024

Thanks for your positive feedback. We appreciate it a lot!🙏

November 20, 2023

I was looking for that chatbot app for a while, I tried several but none of them were as close to this one.
The setup is super easy - there are a lot of useful options and the chatbot is so cool.
Thanks a lot guys!

kleopatrajewles
United States
2 months using the app
BestChat replied February 23, 2024

That's fantastic to hear! 🎉Making setup super easy and providing useful options are our goals, and we're delighted that you found the chatbot cool. Thank you for your kind words and support!

October 12, 2023

All features are available, user friendly, highly recommendable.

Dana Fashion
Australia
2 months using the app
BestChat replied February 27, 2024

Thank you for your positive feedback! We're glad to hear that you find BestChat user-friendly and recommendable. If you have any questions or need assistance, feel free to reach out.

June 8, 2023

"Effortlessly boost sales & customer satisfaction with the top-rated Shopify chat app. A must-have for any e-commerce store!"

Smart Charge Zone
Canada
2 months using the app
BestChat replied February 29, 2024

Your trust is our greatest asset! We will continue to work hard to live up to your trust and provide you with more surprises and value.

December 30, 2022

Nice chat box app ,support multi communication method and allow you to track more detail of the visitor .Last but not least ,they have a helpful support team .

XSPACECUP
China
2 months using the app
BestChat replied January 2, 2023

Thank you very much for your kind review!
We are so glad to hear that you enjoyed our app 😊 have a great day!

April 20, 2023

Really perfect app, easy to use. I'm very impressed by the customer service, Kyrie is amazing, very responsive and helpful. Thank you BestChat

0-Bite™
United Kingdom
2 months using the app
BestChat replied March 4, 2024

Absolutely thrilled to hear that you're loving BestChat! 🌟 Kyrie and the team are dedicated to providing top-notch service. If you need anything else, don't hesitate to reach out. Thank you for choosing BestChat! 🚀

April 3, 2023

产品设计的很全面,该有的功能都有,并且界面UI做的也很好,设置起来很简单,推荐给大家使用。现在还是免费的,希望后续可以推出一些多的AI回复的功能,方便使用。总之还是市面上一款比较好的产品,强烈推荐吧!!

Bellabarnett.FR
France
About 2 months using the app
BestChat replied April 3, 2023

Thank you for your positive feedback. It's a pleasure to serve customers like you, and we look forward to continuing our relationship.