Reviews (130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.
Refine
-
By rating
We have to say that the customer service we received from Alice was outstanding! Very fast response and immediate solution to any problem or question. Amazing. Alice has a lot of patience and we really appreciate it.
Best customer service, the app works easily, the setting is very clear, in addition, it's FREE. We recommend this App to everyone. From a small to a large shop.
Thank you Alice!
We're excited to hear such positive feedback about our customer service! Your recommendation to shops of all sizes is greatly appreciated. Thank you for your kind words and support!
界面简洁明了，操作简单，有什么不懂的可以问客服，客服反应速度也很快，能尽量解决的问题都会给你尽量解决掉，总体来说是个刚起步的店铺很适合的一款插件，功能上可以检测顾客的实时在线人数、自带各种客服话术等，是一款很良心的插件！
很高兴您觉得我们的插件适合新开店铺使用。🙌我们努力提供有用的功能，期望给用户带来更大的价值！
The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.
Thanks a million for your wonderful feedback! 🎉 We're thrilled to hear that you've found the perfect fit with our app. Our team appreciates your support!
The overall experience with BestChat is simply seamless and works perfect . Great Customer Support Service.
Delighted to hear you're having a seamless experience with BestChat! Thanks for highlighting our customer support. 🙏 If you ever need assistance, we're here to help!
Great app with very easy to use features also with excellent customer support. Highly recommended for websites.
Your satisfaction is our top priority! We are thrilled to hear that you are satisfied with our app and customer support.
It’s a nice app without cost. It has chatbot function that helps me a lot. It can also integrate with Facebook Messenger, WhatsApp and Wechat ID. Really nice app!
Thanks for the positive feedback! 👍We're glad you're enjoying the app and finding the chatbot function helpful!
Amazing live chat app！Really recommended, simply beautiful, the support is great. Lots of automated features and customized features, too. hope free all the time, thank you.
Thank you so much for your review, the very first one. Please feel free to contact if you have any questions. Have a great day!
BestChat提供的服務絕對值得稱讚。他們的回覆速度非常迅速，幾乎瞬間就能回應用戶的詢問，這種高效率讓人印象深刻。而且，他們的介面設計十分美麗，充滿現代感，使用起來非常直覺和舒適。無論是文字還是圖像，都呈現出高度的專業水準。
感謝您對BestChat的讚賞，YOUNGER！🌟 您的反饋激勵我們繼續提供更好的用戶體驗。如果您需要任何幫助，請隨時聯繫我們！🚀
The software is very easy to use, with many functions, and the customer service staff is very serious in helping us complete the settings
We are delighted to know you find our software user-friendly! 👏 Our team is dedicated to providing excellent support. If you need further assistance, feel free to reach out!
The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.
We're glad to hear that you were happy with our service. We take pride in what we do and appreciate your recognition.