Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.
Refine
-
By rating
I often use various chat software to interact and communicate with potential customers.this app has some good features and functions.
Firstly, the interface of this software is very simple and easy to use, which is very suitable for beginners. Secondly, it provides many useful functions, , which can help me better communicate and interact with customers.
In addition, I have also used another marketing chat app called kamichat https://apps.shopify.com/kamichat, which is also very easy to use.
In short, whether using a competitor or my own developed software, it depends on the specific usage scenarios and needs. I believe that everyone can find the most suitable chat software for themselves and use it to better communicate and interact with customers.
Thank you for sharing your experience and for considering our app!🙌 We're grateful for your feedback and happy to know that you've found value in our software. If you have any questions or need assistance, don't hesitate to reach out.
The overall experience with BestChat is simply seamless and works perfect . Great Customer Support Service.
Delighted to hear you're having a seamless experience with BestChat! Thanks for highlighting our customer support. 🙏 If you ever need assistance, we're here to help!
Great app with very easy to use features also with excellent customer support. Highly recommended for websites.
Your satisfaction is our top priority! We are thrilled to hear that you are satisfied with our app and customer support.
It’s a nice app without cost. It has chatbot function that helps me a lot. It can also integrate with Facebook Messenger, WhatsApp and Wechat ID. Really nice app!
Thanks for the positive feedback! 👍We're glad you're enjoying the app and finding the chatbot function helpful!
Amazing live chat app！Really recommended, simply beautiful, the support is great. Lots of automated features and customized features, too. hope free all the time, thank you.
Thank you so much for your review, the very first one. Please feel free to contact if you have any questions. Have a great day!
BestChat提供的服務絕對值得稱讚。他們的回覆速度非常迅速，幾乎瞬間就能回應用戶的詢問，這種高效率讓人印象深刻。而且，他們的介面設計十分美麗，充滿現代感，使用起來非常直覺和舒適。無論是文字還是圖像，都呈現出高度的專業水準。
感謝您對BestChat的讚賞，YOUNGER！🌟 您的反饋激勵我們繼續提供更好的用戶體驗。如果您需要任何幫助，請隨時聯繫我們！🚀
One annoying feature is that the chat by default sents initial message to customer when he visits a page.
Turning it off, so they don't have notification that automatic message was sent would be perfect.
Appreciate your feedback! We understand your concern and will consider improving this feature to enhance user experience. Have a nice day!
The software is very easy to use, with many functions, and the customer service staff is very serious in helping us complete the settings
We are delighted to know you find our software user-friendly! 👏 Our team is dedicated to providing excellent support. If you need further assistance, feel free to reach out!
The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.
We're glad to hear that you were happy with our service. We take pride in what we do and appreciate your recognition.
Fast App
Easy to use
Perfect
I like the App and I recommend for all business owners to use this App
Glad you're enjoying the app, shopiqat! Thanks for the recommendation! If you need any assistance, feel free to reach out.😊😊😊