Reviews (130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.
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Bis jetzt funktionierts einwandfrei. Support antwortet schnell und ist sehr hilfreich.
Hatte schon viele verschiedene Live Chat versucht aber Best Chat ist im moment tatsächlich das beste.
Thank you for taking the time to give us a positive review. We are thrilled to hear that you had a great experience with us!
Great app, works properly, has all the feathers needed, excellent customer service. Very simple and intuitive interface, everything works well.
Hi my-nick, we appreciate your kind words! We're thrilled to hear that you're enjoying our app and finding it useful. If you ever need assistance, feel free to reach out to our customer service team. Happy chatting!
BestChat is a good live chat software, it would be even better if it can support text from right to left. I'd like to recommend it very much!
Thank you so much for your feedback. ^_^
这个软件对中文的适配很好，很适合我这种英文不太好的卖家。目前产品是免费的，对刚想入门shopify的卖家来说非常友好。客服支持也非常及时，希望以后会有一些AI相关的功能帮助我自主处理售前问题，还有一些社交媒体的深度集成功能。
非常感谢您对我们软件的认可和建议！我们会继续努力改进和添加新功能，以满足用户的需求。再次感谢您的支持！
So far so good, I'm happy with the chat function as it's truly unlimited chats. It works well on my website, and almost no effect on website loading time, which is very crucial.
Thanks for your feedback, please feel free to contact us. Any time, any where, we are here to assist.
We are really enjoying this app. It has been an important addition to our business enterprise and development. We highly recommend this app.
Thank you for taking the time to leave us a review. Your feedback is important to us, and we're grateful for your kind words.
里面的功能十分的好用 里面的功能十分的简单 能够满足日常的需求。而且客服十分的有耐心帮助你解决一切问题 如果你在找一款合适的LIVE CHAT，我个人认为这是一款十分不错的一个软件。强烈推荐这个软件
非常高兴您觉得我们的功能易用且实用！🙌 我们的客服团队随时为您解答问题。如果您正在寻找一款优秀的LIVE CHAT，不妨试试我们的应用！感谢您的推荐！
We just installed this live chat APP, This is definitely what we are looking for. It comes with many features that we can use.
And the APP support is very helpful. It will guide me on how to set up the APP.
That's fantastic to hear your kind feedback! We were happy to assist you with setting up the app. If you need further assistance, feel free to reach out! 👍
Perfect customer service and using experience. Easy to install and set up with all possible channels within minutes. CS helps to test the connection and everything goes well. I like the Wechat connection when you can communicate with Chinese sellers directly. Strongly recommend
Thank you for your positive review of bestchat.
We are glad to hear that you had a good experience with our customer service and found the app easy to install and set up with all possible channels. We are happy to help test the connection to ensure everything works well. We are also pleased that you like the ability to communicate with Chinese sellers directly through Wechat.
I like it so much with WhatsApp integrations, it helps me a lot. Recommended App！The UI interface is clear.
Thank you for your trust. Have a nice day! ^-^