Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.
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介面簡單，好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些（例如：chat invitation 的語言，希望可以設定不同語言）。帳號的使用也希望可以有多個帳號同時登入（目前限制2個，但這部分可以跟客服溝通，他們會幫你申請）。整體來看，很OK
感謝您的寶貴意見！💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議，我們會仔細考慮。歡迎您隨時提供更多寶貴意見！
very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time.
Edit, people, this app is better than the chat app of my phone company!!!!
Thanks for the fantastic feedback! Your time is valuable, and we're glad we could help save you some. Cheers to better chats! 🚀
I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have
We love your website too! 💖 We wish you continued success and growth! 🚀
bestchat is one of the best communication app with your customers.already a few weeks and I am satisfied .something I would like the editor to add is the personalization of the icon and also adds additional features and if possible even paying keep this chatbot alive.
Thank you for your review of BestChat.
We are happy to hear that you have been using the app for a few weeks and are satisfied with it. We will consider your suggestion to add personalization options for the app icon and try to add more features.
Thank you again for your support!
This is the best live chat program I recommend to all store owners, thanks family bestchat-livechat&chatbot
It's our great pleasure to work with you, Smart Homes Live! Thank you for the glowing recommendation! 🎉
Semplicissima da installare. Il Bot impara a memoria tutto il sito (870 pagine) in pochi secondi. E gestisce in totale autonomia i clienti. Lasciando a me il tempo di evadere gli ordini. Cercavo proprio questo. Un Bot che facesse tutto, sponsorizzazione, risposta alle domande (anche le più complesse), marketing, follow up. E lo fa attraverso tutti i sistemi di chat più diffusi
it greatly optimizes the application from all points of view and Kyrie was very helpful and very quick to solve our problems.
We're glad to hear that you were happy with our service. We take pride in what we do and appreciate your recognition.
I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have
It's wonderful to know that it has been a help for you. We're grateful to have you as a user! If you ever need further assistance, we're here to help.
this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you
Thank you for the kind words! Ease of use is our priority! If you need any assistance, feel free to reach out to us.
I was attracted by the cute whale logo so I installed it in my store. The UI is clean and easy to understand. Features are simple and handy. I use it to value my store traffic and survey customers' interests. Very good app for Shopify starters to connect with their customers. And it's totally free!
Thanks for your review, we would love to help and hope BestChat helps as well. ^_^