Reviews (424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.
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Mohammed was extremely helpful in setting this up for me and it looks great and works well! I am really happy with it!
Reviews like yours make our day—thank you for taking the time to write in! We are always here to support you with anything you need. Thank you for choosing Bold!
The app works great and customer support (especially Kelsey) did a great job helping me when I needed it. 10/10 would recommend! :)
Thanks for the review! Kudos have been passed forward to Kelsey.
Great customer service and awesome app for subscriptions! The app alone is worth it for the customer service.
Thank you so much for the kind words. We really appreciate your business and we will be there when you need us. Thanks for choosing Bold!
Aryan Sharma was absolutely amazing in customer service and technical support, I was about to cancel my subscription due to technical difficulties; however this employee went above and beyond in a VERY timely fashion. Well done and thank you!
Thank you for your review. We are so thrilled that Aryan was there to help you resolve the technical issues you were experiencing. We really happy that you decided to stay with Bold. It looks great!!
I was very weary at first to do the chat support, but Clifford did an amazing job in guiding me through the Bold Subscription process. He was very efficient, polite, and the process was very seamless. I appreciate him and thank you Bold!
Thank you for your review! We are really happy to hear Clifford was able to guide you through the set up process. If there is anything you need assistance with we are always there to help!
Cody had excellent customer service and was prompt. He got my problem solved in a matter of a few minutes. Thank you Cody!! You're awesome!
Thank you so much for the feedback. Cody is awesome! Thrilled to hear that he was able to provide great customer service.
Amazing!!! Could not be any happier with how my situation was handled!! Guarav was so patient and kind & walked me through everything!! Thank you so much!!!❤❤
Thank you so much for your review. We are thrilled that Guarav was able to help you with everything you needed, it's always pleasure for us to help. Everything looks great!
We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.
i really love these guy! they have the best customer support team ive ever reached out to. theyre always ready to help with any customizations or instructions. thanks guys!
Thank you so much for the kind review! It's always a pleasure that we can assist you, we are always happy and ready to help. Thank you for choosing Bold!!
Great functionality! Definitely a game-changer. Support is always helpful and quick to respond. If you need to have recurring payments in your products, this is the app for you. Chintak was amazing in support!
Appreciate the kind words! Thanks for choosing Bold.