Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

May 6, 2020

During this COVID time I really needed to implement an easy way to schedule and book appointments. This app SAVED my shop. It was super super easy to install and any little issues I have the development team corrected almost immediately.

Bikurious Montreal
Canada
Over 3 years using the app
February 2, 2021

I used this app for more than a year, it definitely meets my store needs. There are not so many apps to allow certain functionality especially for renting products. The team has been fully supportive so far! Thank you guys!

WiFicandy
Ireland
Over 3 years using the app
Edited May 21, 2019

I used the app as Shopify don't include dates and booking forms in my theme and a service that my website includes is cooking classes. The App was exactly what I was looking for and more. The support team (Rob) was so helpful and every little problem I had he was was able to find a solution. The response time was impeccable and I am so thankful for all the help.

I also had a few issues with another collection of products and the support team were just amazing at helping me solve my issues. Rob was very quick at replying and solving the problems and I can't thank him enough. Thank you!

If you have any issues, just contact the support team they have the best customer service!

Ak-Am
United Kingdom
Over 3 years using the app
November 4, 2016

Works great! Simple and easy to use. Lots of different configurations available.

Mindzai
Canada
Over 3 years using the app
Edited December 23, 2020

The app has worked very well for the application I'm using it for, the support and answering of various questions over the past couple of months has been quick, accurate and very helpful. After a bit of a learning curve from my end (with lots of help from support), I now know how to change the parameters quite quickly and adding other products has been pretty easy.
Happily recommend.

Nakkertok
Canada
Over 3 years using the app
Edited October 2, 2024

Joao helped me a lot with my questions, great professional.
Great service too. All set and done in no time. Thanks for that.

My Greatest Rentals
Netherlands
Over 3 years using the app
Edited April 18, 2019

I loved working with the team at Book That App... I was switching themes in Shopify and needed to have the booking forms changed and had to add a second. They are so fast at getting things done and getting back to me. And as a busy small business owner, I really appreciate the way they would follow up on a regular basis to make sure things were completed and done correctly. Thanks!

Home Smith
Canada
Over 3 years using the app
BTA Commerce, Inc. replied April 18, 2019

Thanks for taking the kind review! It was a pleasure working with you to get everything functioning the way you needed it!
-The Support Team @ Zetya

February 8, 2019

This booking system is a awesome app for our rental service and the have a great customer service! Highly recommended

Myselfie | Hire an open photo booth
United Kingdom
Over 3 years using the app
Edited July 10, 2024

Brilliant App and fantastic, quick and comprehensive responses from Support. Thanks for all your help setting up and configuring my Shopify

Another amazing interaction with BTA. I had an issue updating my theme and they fixed it through their chat within minutes! Thank you

WearMyWardrobeOut
United Kingdom
About 3 years using the app
Edited February 17, 2020

Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.

Topsy Farms
Canada
About 3 years using the app