Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

February 8, 2019

This booking system is a awesome app for our rental service and the have a great customer service! Highly recommended

Myselfie | Hire an open photo booth
United Kingdom
Over 3 years using the app
Edited July 10, 2024

Brilliant App and fantastic, quick and comprehensive responses from Support. Thanks for all your help setting up and configuring my Shopify

Another amazing interaction with BTA. I had an issue updating my theme and they fixed it through their chat within minutes! Thank you

WearMyWardrobeOut
United Kingdom
About 3 years using the app
Edited February 17, 2020

Excellent support response; they went the extra mile to customize the look and operation of the site. They were very patient with my numerous requests. Works well.

Topsy Farms
Canada
About 3 years using the app
June 11, 2016

Get the job done as advertised. Support is responsive.

Rentoutdoors
Canada
About 3 years using the app
Edited September 9, 2021

This App is AWESOME!
They customize everything! I am not very good in changing settings or codes, but I dont have to, because the team will do everything that the store looks professional!
Awesome quick and professional customer service from Rob, Albert and Alex!
They customized my whole calendar with colors, booking dates and bundles and fixed everything that I asked for within hours (and I asked a lot)
This App is such a relief and it makes everything very easy! Thanks guys, you did a great job, again and again! I would give 10 out of 5 stars if it would be possible!

UNLIMITED
Mexico
About 3 years using the app
October 25, 2016

Took a little bit of setting up and time to wrap our heads around but this app let us do exactly what we needed.

Shootenstuff
Australia
About 3 years using the app
February 1, 2019

We use this app for all our classes. It's not highly intuitive to set up and we had some challenges so we paid a VERY small fee to have them help us. The support was fabulous, fast and kind. And best of all, the problem got fixed. Absolutely worth the price of admission!

The Sated Sheep
United States
About 3 years using the app
August 1, 2019

Excellent customer service, I had a hard time installing the app but after using their service it was a piece of cake.
It is a bit intimidating to work with an app that you cannot call but after using their customer service I can tell that it's even better than calling.
They reply so quickly !!

Thanks guys!!

live100percent
United States
Almost 3 years using the app
BTA Commerce, Inc. replied August 1, 2019

Thanks for taking the time to leave us a review! We really appreciate the kind words!
-The Team @ Zetya Support

May 13, 2020

Zetya is awesome! While adding functionality to my website another developer broke some custom code BookThatApp by Zetya wrote for me last year. When I contacted Zetya to see if they could determine what happened, they responded instantly, corrected the problem quickly, AND didn't charge me for fixing a mistake someone else made!
Also, if you need appointment booking software their BookThatApp app is stellar.

Authentic Homes
United States
Almost 3 years using the app
Edited September 16, 2020

I LOVE BOOK THAT APP and here is why...1) It is a simple, easy to use, and very adaptable calendar program. After looking at many calendar apps (I spent months looking at many...), BTA offered the comprehensive calendar features with a customization of functions that I needed to apply to my business/website. 2) BTA offers a generous free-trial run with its calendar. This free trial-run allowed me to test, question, and eventually work out the details of how I wanted to adapt the calendar to my site. 3) This brings me to customer service...NEVER have they let me down! Quick to respond and quick to offer solutions...and in my case, very quick to step in and technically help me out with installation, set-up, tweaks, and function changes. When the work required extra expertise, the staff was always upfront about costs and the costs were very fair! The Zetya/BTA staff is wonderful and professional.

Zetya is a great company and BTA is a truly helpful booking app!

Kheas Cookies
United States
Almost 3 years using the app