Reviews (520)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings for classes, rentals, and service appointments. It offers features like class passes, customizable booking snippets, and multi-week course flexibility, all seamlessly integrated with Shopify. Exceptional customer support, particularly from staff members like D'Angelo, is frequently praised for quick response times and effective problem-solving, enhancing the overall user experience. The app is noted for its reliable handling of daily and monthly bookings.

October 29, 2020

We use this app to allow our customers to pick a delivery date for perishable items and control our daily shipment capacities. It's amazing! The run sheet reports are very helpful and whenever I have an issue their support team always responds quickly and helps me resolve any problems. Would highly recommend BookThatApp!

Harmony Harvest Farm
United States
Over 2 years using the app
April 8, 2019

The app is straight forward and effective, and the support team is unbelievably helpful and responsive! This app streamlined our booking system as our tour program grew, and we would not have succeeded without it. There are some nuances to work through, and the reporting could be a little more sophisticated, but overall this has been a very positive experience, and the support team has been a big part of that. Thanks Rob, Gavin, Alex et al!

Island Creek Oysters | Order Oysters Online | Buy Oysters Online
United States
Over 2 years using the app
BTA Commerce, Inc. replied April 8, 2019

Thank you for your review! We also appreciate the feedback regarding our reporting functionality. We do plan on adding additional reporting capability in a future release so keep an eye on our forum!
The Support Team @ Zetya

February 13, 2017

The app is fantastic and I highly recommended. I wish a few extra features were added for my convenience - such as the option to control all customer facing parameters, not just some - but I am sure these options will soon be available from such a great team.

50chefs 2
United Arab Emirates
Over 2 years using the app
July 18, 2022

AMAZING!! Customer support made the transition to a new theme stress-free!! I have been using BTA for over two years, and it has worked great for scheduling and notifying my customers. Today I took a new Shopify to active and had a few minor issues I couldn't figure out. Rob B. was on it! He had both issues fixed in seconds and my site is looking and performing perfectly!

Write On! Creative Writing Center
United States
Over 2 years using the app
February 1, 2018

Great product. Excellent service. Many thanks

Rocketz 2
Germany
Over 2 years using the app
July 24, 2020

Can create great customisations to suit all needs. Customer service is excellent, very responsive and very helpful

Dress Hire AU
Australia
Over 2 years using the app
June 10, 2019

This app is the main utility I use on my website. It helps me book and schedule over thousands of sessions per month. I was torn between using this or Acuity, and BookThatApp has for exceeded my expectations. Also, their customer support is hands down the best. I receive responses and resolutions within 24-48 hours. Thank you!

Marie Satori
United States
Over 2 years using the app
June 21, 2021

Amazing app with so many useful features. The support team is also very helpful and response time is super quick. Highly recommend!

Perth City Market
Australia
Over 2 years using the app
March 17, 2020

Wonderful app, with great functionality. I have managed to configure this app to even send all staff members a text message when a booking or change is made to a booking. That way, everybody knows what is going on at all times :-)

Jackson Orchards
New Zealand
Over 2 years using the app
BTA Commerce, Inc. replied April 1, 2020

Hi Jackson Orchards

Thanks for taking the time to leave a review! We appreciate it!

The Support Team @ Zetya

December 6, 2016

Being a rental site BookThatApp is an invaluable tool for my business. The installation was straightforward and help was just around the corner when I needed it.
I've been using BookThatApp for about 6 months now without a single issue.

Scopes R Us
United States
Over 2 years using the app