Bundle Builder

Bundle Builder

by Agile

Sell more with custom product bundles and gift boxes

4.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    72% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    6% of ratings are 2 stars
    (8)
  • 1 of 5 stars
    9% of ratings are 1 stars

All reviews

11 - 11 of 11 reviews

Chad84

***Updated***
Once again, I am DISGUSTED with the level of service from this company. I have emailed them 4 times in the last 2 months with issues I needed sorted on the app - they have failed to respond to any of my emails and they have yet to fix the issues I need addressed.
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***Updated***
Susi took control and sorted absolutely everything our from me. Brilliant customer service on her end. Very deserving of the upgrade from 1 to 5 stars. Thank you Susi.

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I am appalled at the level of service received from David. It's a shame because the app is brilliant and for the most part, does exactly what I need. I asked David to sort out some issues with the app as some features were not working. He logged into my site a couple of times and made some changes - however not all issues were resolved. Furthermore, he's only managed to reply to my emails once and I have not heard back from him since then. It doesn't help having a free trial period of an app when the customer service is nonexistent and you cannot have your issues addressed in a timely manner. I truly hope to hear back from David soon and as soon as I've received a decent level of customer service, I'll be sure to change this rating to 5 stars as other than the service received, I love the app!

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