Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 17% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app efficient and user-friendly for transferring their stores to Shopify, including complex migrations of images, orders, customers, and products from platforms like Magento, Prestashop, and BigCommerce. It's highly recommended for large-scale migrations due to its cost-effectiveness and time-saving features. The setup is quick and accurately transfers all product data and customer information. Many appreciate its ease of use and the responsive support team.

January 24, 2024

The app has limited functionality, is cumbersome, is expensive, and especially the customer support staff is unresponsive.

잔바리
United States
About 1 hour using the app
Edited March 2, 2016

This was one of the smartest decisions I have made in a LONG time. I was fleeing BigCommerce (like most small to mid-sized sellers are when BigCommerce inexplicably decided to triple their prices.)

I am still in the process of finishing the site, but it brought over 100+ items, images, copy, and thousands of customer records successfully. The only PITA is it also triggered an email to me for each old order as it built the customer records. So I literally got thousands of emails. :-) Look for a way to turn this off before you do your migration. Note that the store linked to this review is not the store we migrated, but apparently I was signed in to one of our other Shopify accounts when I left this review. Oh well.

I had 100 items plus thousands of orders to migrate from BigCommerce to Shopify. I was going to hire a Virtual Assistant to rebuild it. I found Cart2Cart in a Google search, and decided to give it a try.

Literally the best money I have spent lately. With upgrades, I was in for less than $200 after searching in vain for a promo code and not finding one. The setup for the migration took less than 5 minutes (and I am somewhat computer illiterate). I did the test migration, it looked perfect, and I then paid for and did the full migration. It worked perfectly. Actually, even better than I thought as it also brought over imbedded videos (I didn't realize it would bring over youtube videos, etc...)

I had to manually bring over some of the other non-product centric pages, but 99% of what I was about to pay someone 40 hours to do was done in a few minutes worth of my time (plus a couple of hours of migration digitally that Cart2Cart did.

I am not affiliated with the company in any way, nor was I compensated in any way to leave them a review. In fact, the opposite is true. I paid for their services, and got exactly what they promised I would get (and in my opinion, maybe a bit more).

I have already recommended them to a circle of entrepreneurs I travel in. Worth every dollar I paid them. I also bought the link upgrade (to model the same SEO links/urls) and that worked perfectly.

Great SAAS product. Thanks again, Cart2Cart. I hope I don't need you in the future, but if I do I would not hesitate to buy your service again.

Metron Bios
United States
3 months using the app
March 25, 2016

The absolute worst user experience and service. The flow of this product is so terrible because it tricks you into continuously looping through setup so that it can continue to charge your card, and it also adds "migration insurance" (whatever that is" onto your card. The people who run the support are 0 helpful, I'm not even sure they work at this company.

Naked Truth 2
United States
Almost 3 years using the app
May 14, 2018

Olek and the team were so helpful during our transition. We experienced great communication and very knowledgeable service. Thank you for providing us with the perfect app for migrating platforms!

Gb72
United States
About 6 years using the app
April 24, 2023

Amazing experience! Was skeptical at first for use on a complex Shopify to Wordpress migration boasting more than 10K products and 20K images. Any and all concerns were quickly forgotten. We migrated images, orders, customers, products, pages, posts, discounts, categories, and tags flawlessly. What minor issues I did encounter were addressed in hours by the fantastic support team. Upsell recomendations were valuable and context relavent. Would not have been aware of or purchased without critical feedback from the sales staff. HIGHLY recommended!

BTG Auburn
United States
Over 5 years using the app
October 18, 2018

Loved this app! You saved me a week of work in just one hour. Chat support was also excellent. Thank you!

Forest Bags
Australia
Over 4 years using the app
February 20, 2018

Intuitive and a supportive help desk.

Little Bedoo
United Arab Emirates
About 4 years using the app
June 28, 2020

We used this app to migrate all of our data from one instance of shopify that was owned by an IT provider to another that we control. Our business hostory is incredibly important and we tasked Cart2Cart with the job - they were amazing from start to finish! Follow ups, test migrations and repeat migrations in case something wasn't right the first time. I highly recommend using the Cart2Cart app and we are grateful we found them to help us in this task.

WA-2! Coffee Services
Canada
About 4 years using the app
Edited January 8, 2020

This app is very robust and provides a convenient method of transferring over files, products, orders etc to your new site. Their customer service is excellent. They are available 24/7 and they typically reply in minutes. If you need your important data migrated over from one website to another in a fast and timely fashion, then Cart2Cart Store Migration App is the app for you to use. I will definitely make more use of this app on future projects.

Eden Formulations
United States
Over 3 years using the app
October 30, 2019

It works for me. When you transfer from opencart to shopify, please remember click Additional option “Migrate Source Store categories into Shopify Automated Collections”. Also need to adjust all the price add tax rate in the database.

TonerMax
New Zealand
Over 3 years using the app