Chatra — Live Chat & Chatbot , 648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
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esta es muy buena, tiene todo lo necesario para contactar con los clientes online y avisa de visitas
Powerful function, and the set-up is easy for a beginner to handle. Can instant monitor potential customer when they enter the website, so you can reach them in no time~
Love this app - has been very helpful for customer communication!
I love having this app connected to my phone. It allows me to quickly communicate with a customer who may want to have a question answered right away. The app does run a bit choppy/ slow when I first open it. But, nothing major. I am definitely happy I installed it.
I used to give 5 Stars and paid 1 year. But have to change now. My chakra widget stop working this morning. It disappeared in whole store, when I login to the app, always shows no visitor on page but shopify has live visitors. Tried to 1). contact suppoer in Shopify, email, phone call, nothing. 2). see if they have account on Twitter, Negative.3). Re-install the app in Shopify. No change. It used to work fine but once you got the trouble, you lost support like blind
really great app. does a lot of things you would hope it would and more. im deffinaly glad i found it.
I use the app, I think it great. I have not had no problems using Live chat or chatBot. I would recommend this app to other others.
Right away it started working letting me know my customers had questions. And help me to close a sale when customers were not convince to purchase my products.
like it
I have been using it for few weeks. I had used other similar apps before but I think this one is the best in chatting. It's very simple to use and customable.