Reviews (653)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions, noting its real-time visibility into customer typing and live status tracking, which helps reduce cart abandonment. They appreciate its easy installation, reliable performance, and strong support system. The app's compatibility across multiple devices and seamless integration capabilities are also highlighted, along with its non-invasive design and valuable customer insights that aid in personalizing interactions and building trust.

Edited December 16, 2021

esta es muy buena, tiene todo lo necesario para contactar con los clientes online y avisa de visitas

TECHNO-COMPONENTES
Spain
11 days using the app
January 6, 2022

Powerful function, and the set-up is easy for a beginner to handle. Can instant monitor potential customer when they enter the website, so you can reach them in no time~

Pickyval
Taiwan
11 days using the app
November 21, 2018

I love having this app connected to my phone. It allows me to quickly communicate with a customer who may want to have a question answered right away. The app does run a bit choppy/ slow when I first open it. But, nothing major. I am definitely happy I installed it.

Dogloverstowel
United States
9 months using the app
Edited March 31, 2022

I used to give 5 Stars and paid 1 year. But have to change now. My chakra widget stop working this morning. It disappeared in whole store, when I login to the app, always shows no visitor on page but shopify has live visitors. Tried to 1). contact suppoer in Shopify, email, phone call, nothing. 2). see if they have account on Twitter, Negative.3). Re-install the app in Shopify. No change. It used to work fine but once you got the trouble, you lost support like blind

DivetoGarden
United States
9 months using the app
August 25, 2016

Right away it started working letting me know my customers had questions. And help me to close a sale when customers were not convince to purchase my products.

Mallolabs Natural Products
United States
8 months using the app
April 10, 2019

really great app. does a lot of things you would hope it would and more. im deffinaly glad i found it.

SereNadis
Canada
10 days using the app
November 23, 2021

I use the app, I think it great. I have not had no problems using Live chat or chatBot. I would recommend this app to other others.

SmoothTrue.com
United States
10 days using the app
July 20, 2020

like it

Simplestepshopping
United States
10 days using the app
March 15, 2019

I have been using it for few weeks. I had used other similar apps before but I think this one is the best in chatting. It's very simple to use and customable.

Aim Repuestos
Colombia
9 days using the app
Edited June 8, 2020

This app has a nice and clean design that makes it easy to function and use for any user level. We love how it looks, how easy it was to customise and their support team.

Blackboard Coffee Roasters
Australia
7 months using the app