Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

December 21, 2021

Well I have to say that Zapiet has the best support team I have ever experienced! Stephane Fattizzo has done more than just help me out he has went above and beyond for our business and I've dealt with many apps, this is impeccable! My store does use a lot of different shipping profiles! and Zapiet works with Intuitive shipping to give you the freedom you need for whatever your shipping scenarios may be! Look no further when thinking of an app to make your store a pick up & delivery store this is the one you are looking for! thank you so much to the team at Zapiet!

Young Farts RV Parts
Canada
Over 1 year using the app
July 8, 2020

The best customer support on the app store. Zapiet delivers everything they promise and more. I'm not tech savvy, so they went in and cleaned up some nasty old code on my site. If I could give them 10 stars I would.

All Goods Man
United States
Over 1 year using the app
Edited November 3, 2021

We used the app to do our delivery and pickup and it really works great. The support is super fast and very friendly, never too much to ask to help and think with us. Highly recommend :-).

L'Artista Shop
Belgium
Over 1 year using the app
Zapiet replied November 3, 2021

Hi Jill,

It was a pleasure to make your checkout flow and our widget be a great fit on your website We'll be near if there is anything else we can help you with.

Thank you for this lovely review,

Sandy

Edited May 11, 2021

I love these guys!!!! Jessica is THE BOMB!!!! She literally answered all the stupid, dumb questions I had and held my hand the whole way!

ShopTansy
United States
Over 1 year using the app
Zapiet replied October 12, 2020

Awww, we’re blushing—thanks so much for the kind words! It was a pleasure helping you folks.

Best of luck with Tansy,

Sebastian.

February 23, 2016

These guys are great! Great app and super quick to respond when you need help installing the app. Looking forward to when they integrate this into ajax pop-ups!

Nutrabubs Infant Formula
Australia
Over 1 year using the app
April 13, 2022

Zapiet customer support was very quick and solutions-oriented. I've been using Zapiet for over a year and it has helped me to scale my business.

Butter Pecan Bakeshop
United States
Over 1 year using the app
November 16, 2018

Great app, with out it my business wouldn't be posable. When ever I needed help or if there was an issue the Zapiet team was always responsive and helpful no matter what the issue is. Thank you guys, I look forward to staring my business.

Booze Buddy
Canada
Over 1 year using the app
November 7, 2020

Was able to receive lots of help to suit the needs of my business from the developers. Great support team.

Laksaboi
Australia
About 1 year using the app
Zapiet replied November 24, 2020

Hey Ben,

Thank you for leaving a wonderful review, you have no idea how much customer feedback means to the whole team.

I am so happy to hear that you received great support, we really strive to give our customers a great support experience.

If there is anything we can assist you with going forward please do not hesitate to let us know, we are always happy to help :)

- Ronan

February 9, 2021

Zapiet has helped us do so much more with offering services to our customers. The amount of customization and flexibility also makes managing an e-commerce store a breeze. The UI is also super intuitive and even if you are a beginner with Shopify, it will be easy to learn. Thanks Zapiet!

La Bottega di Terroni
Canada
About 1 year using the app
Zapiet replied February 17, 2021

Hi folks,

Thank you so much for taking the time to leave a review.

I am delighted to hear that you found our app highly flexible and easy to use.

Should you need any more assistance please do not hesitate to reach out, we are always happy to help.

Kind regards,

Ronan

September 18, 2021

Couldn't run my business without this app. Support is also especially quick and helpful when needed!

12 Paws Ice Cream
United States
About 1 year using the app
Zapiet replied September 22, 2021

Hi Maura,

Thank you very much for your review!

I'm glad we were able to help you out today and that our app plays such a big part in your business.

Please reach out should you need anything else.

All the best,

Flora