Reviews (956)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting average order values by promoting complementary products, enhancing product discovery. It features handpicked and automated recommendations, seamless Shopify theme integration, and is easy to install. The customer support is responsive and available even on weekends, helping with issue resolution and app optimization. Merchants appreciate the flexibility in customizing product recommendations and its positive impact on sales.

September 13, 2018

So I'm fairly selective when it comes to selecting apps. I only want to deal with companies that have good clean code and solid support behind them. Cross Sell is another one of those companies I trust. I've used their app for several of my websites. On our B2C website, I needed them to tweak something for me. Josh was an all-star and did it perfectly.

Great app! Great support! Cross Sell delivers. I'm impressed!

CardiInternational.com
United States
4 days using the app
February 5, 2017

Fills up the product page nicely, free setup, cant beat it! Great app. Was exactly what we needed. Modern and easy to use. Customer service is great too.

Unlimitedcollections
United States
3 months using the app
February 13, 2017

Fantastic App. Despite being not very IT literate, I managed to load up my first upsell in around five minutes simply be following the instructions. Easy to use, simply marvellous! Everybody needs this App.
Kim. Qld, Australia

Kimsells
Australia
3 days using the app
July 13, 2023

Unable to attach promotional discounts to cross sell pop-up
Limited functionality and customization

ONEofZERO
Canada
3 months using the app
Cross Sell replied August 1, 2023

Thank you for your feedback! We've emailed you to provide assistance.

June 8, 2017

App is good for basic cross-selling and support was second to none. Stuart responded to me quickly and solved just about every issue I had as quickly as possible. I had these up on the site in 10 minutes.

I Am Gia
Australia
3 months using the app
April 8, 2017

Great customer support, Very easy to set up and to use. thank you Stuart.

Supply4bag
Hong Kong SAR
3 days using the app
December 3, 2017

Amazing app! the support works really well...

Bestmoslem
United States
3 days using the app
May 31, 2019

This app is really slow to solve problems, and the appearance of bugs is a headache.The reply to the email was really slow for a week and did not solve my problem.

OEYES
United States
3 months using the app
Cross Sell replied May 31, 2019

Hi Miya. I'm sorry you felt our replies were slow & that we could not resolve the issues you had searching for items in time. Our initial confusion understanding what exactly the bug was when you first got in touch, and the timezone difference between us, might have been a contributing factor. Regardless, apologies. We will do better next time. Cheers :)

May 17, 2016

Awesome App! Very easy to use. Great customer service. Top

Cdlcstore
Austria
3 days using the app
September 18, 2017

Awesome service. Quick to get r done. Should have great results

Babysupermarket
United States
3 days using the app