Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversions through effective cross-selling and upselling features. It is praised for its customization options, enhancing shopping experiences by making it easier to find related products. The app is user-friendly and stable, with a support team noted for their responsiveness and helpfulness, particularly during the onboarding process. Long-term users confirm its reliability and sustained performance, leading to immediate increases in sales and customer engagement.

January 15, 2018

I would absolutely recommend this app. It is so simple to use. Great app to help you grow. Technical support 5stars+. They will help you with installation and set within minutes.

Walletmad
United Kingdom
4 days using the app
September 13, 2018

So I'm fairly selective when it comes to selecting apps. I only want to deal with companies that have good clean code and solid support behind them. Cross Sell is another one of those companies I trust. I've used their app for several of my websites. On our B2C website, I needed them to tweak something for me. Josh was an all-star and did it perfectly.

Great app! Great support! Cross Sell delivers. I'm impressed!

CardiInternational.com
United States
4 days using the app
February 5, 2017

Fills up the product page nicely, free setup, cant beat it! Great app. Was exactly what we needed. Modern and easy to use. Customer service is great too.

Unlimitedcollections
United States
3 months using the app
February 13, 2017

Fantastic App. Despite being not very IT literate, I managed to load up my first upsell in around five minutes simply be following the instructions. Easy to use, simply marvellous! Everybody needs this App.
Kim. Qld, Australia

Kimsells
Australia
3 days using the app
July 13, 2023

Unable to attach promotional discounts to cross sell pop-up
Limited functionality and customization

ONEofZERO
Canada
3 months using the app
Cross Sell replied August 1, 2023

Thank you for your feedback! We've emailed you to provide assistance.

April 8, 2017

Great customer support, Very easy to set up and to use. thank you Stuart.

Supply4bag
Hong Kong SAR
3 days using the app
December 3, 2017

Amazing app! the support works really well...

Bestmoslem
United States
3 days using the app
May 31, 2019

This app is really slow to solve problems, and the appearance of bugs is a headache.The reply to the email was really slow for a week and did not solve my problem.

OEYES
United States
3 months using the app
Cross Sell replied May 31, 2019

Hi Miya. I'm sorry you felt our replies were slow & that we could not resolve the issues you had searching for items in time. Our initial confusion understanding what exactly the bug was when you first got in touch, and the timezone difference between us, might have been a contributing factor. Regardless, apologies. We will do better next time. Cheers :)

May 17, 2016

Awesome App! Very easy to use. Great customer service. Top

Cdlcstore
Austria
3 days using the app
September 18, 2017

Awesome service. Quick to get r done. Should have great results

Babysupermarket
United States
3 days using the app