Reviews (967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting average order value and conversions through effective cross-selling and upselling features. It is praised for its customization options, enhancing shopping experiences by making it easier to find related products. The app is user-friendly and stable, with a support team noted for their responsiveness and helpfulness, particularly during the onboarding process. Long-term users confirm its reliability and sustained performance, leading to immediate increases in sales and customer engagement.
Refine
-
By rating
Great customer support, Very easy to set up and to use. thank you Stuart.
Amazing app! the support works really well...
Awesome App! Very easy to use. Great customer service. Top
Awesome service. Quick to get r done. Should have great results
This is great app, I like it.
Support installed app in my Showcase theme without any problems, and it works fine:
https://www.3dhorse.com
You'd be surprised how many cross sell apps don't have the simple functionality of displaying on the cart page, but this one does:) Plus, the support is second to none! Highly recommend!
I great app if you have multiple items with similar designs. Easy to use and fabulous customer service.
Does what it says on the tin! Can easily see sales attributed to its features, making it much easier to justify the cost. Excellent support too.
Thanks for your review! We are always here to assist. Just an email away! 🚀
Useless support and NOT worth the Money. Thet spam me with emails and i have asked Them to stop 10 times!
Hi there. I'm sorry to hear your experience with us was not ideal. From what I understand, you uninstalled our app after finding it did not serve your needs. Our records show we received 3 requests for help, and promptly closed the 1st after you informed us it was not the ideal solution for you.
We should have closed the other 2 requests immediately and not followed up with automated email reminders requesting replies. For that I apologize and have made a note to improve our process & send less followup emails.
I do want to stress though that we don't spam customers, but thoroughly understand how our emails might have come across as such.
We'll do better next time.
Cheers :)
Please do not install this app - it has led to major bugs and issues with my website which have still not been resolved. The developer installed code on my site in the early hours of the morning (due to time zone differences) and within a couple of minutes I became inundated with spam emails saying items were out of stock when they weren't. I have now 3 other known issues on my site and despite removing the app and adding security apps there appears to be little else I can do. Shopify have been in contact and do not know what has happened and I am now going to have to spend money to get this resolved. Sales have fallen as my site has odd bugs and strange things going on, I really wish I had never installed this app at all
Hi Helen. When you first contacted us on the night of Tuesday May 28th, we were concerned to hear about the inventory problems you were having. We reached out Wednesday morning but by then you had already removed our app and we could not troubleshoot due to not having access to your store. We requested access again (which you approved) to remove our code, and even made you a video explaining the changes we made and later removed. It's very important to mention, as I did many times before via email and even through a detailed technical video I sent, that OUR APP DOES NOT HAVE ACCESS TO YOUR PRODUCTS' INVENTORY.
We did our best to help you, and suggested contacting Shopify Support so that they could help narrow down the problem through their activity & access logs.
That said, I find that it's very unfair of you to blame us for issues that:
(1) we could not have been technically responsible for
(2) that Shopify (who have your full activity & access logs ) can't even explain
We're a small hard working team who run an honest business. We'd never dream of disturbing one of our customer's businesses over making a dollar. It's not us.
We're more than happy to work with you, your team and Shopify to address any problems and determine who's at fault.
All this said, my team and I would really appreciate if you removed your review, because it does not reflect accurate information about our app or how it affects stores.