Reviews (956)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting average order values by promoting complementary products, enhancing product discovery. It features handpicked and automated recommendations, seamless Shopify theme integration, and is easy to install. The customer support is responsive and available even on weekends, helping with issue resolution and app optimization. Merchants appreciate the flexibility in customizing product recommendations and its positive impact on sales.
Refine
-
By rating
Excellent customer service. Josh is very quick to respond to queries and went above and beyond in accommodating us. Thanks!
The App is good. It is like the description. Just be careful when you receive the new custom template from the Team that all your other apps are synchronized.
Thanks for the kind review! Anything we could have done better? Also, not sure what you mean by "custom template" :) Our app only uses one file, and most modifications happen ...
Extremely unhappy with the customer service. I specifically asked not to add the app to the current published theme but they went ahead and did so. When I asked to remove the code from the current theme and add it to another duplicate theme, they completely stopped responding to me. I emailed 3x within the span of a week and no response.
Thank you for the feedback, we are very sorry you have had a negative experience. Unfortunately, as we already explained, your emails ended up in a spam folder. We ...
reached out to support twice and they ignored my messages. I gave them plenty of time to respond but I never got one.
Hello,
I am very sorry you never received our email, but we reply within 24 hours. I see you sent us only one email on the 24th of April and I personally replied with the ...
**Update** - I've updated the review from 2 stars to 4. I can't give a 5 yet, as I really haven't had time to see results. I was contacted almost immediately after I posted my original review, and the issue was resolved.
I installed the app last week. I have added them as a user to finish the code install(s). I am almost through my free trial period, and haven't even been able to use it. Actually ...
This app is very easy to use and the customer support is exceptional. The people behind it are very happy to help with any questions and the free setup service is wonderful. Highly recommended!
hypnosisaudio.com
UI is super easy to navigate and great customer service.
I used this app to link lingerie products of the same set. Worked perfectly. Then I ran into some complex problems, emailed the team, they replied within minutes and solved everything perfectly. This is flawless support - full recommendation from my side!
Thank you for your review, we really appreciate it!
Please feel free to reach out to us anytime, we are always happy to help.
First Review: Totally Fake app on Shopify. There is 14 day free trial mentioned on the Shopify app store description. But actually there is no free trial at all. As soon as I downloaded the app, it redirected me to the Shopify billing and charged me $19.99. Please guys don't download this and get cheated. I am contacting them for refund Review 2: I contacted them for refund but still instead of ...
Hello Meghvi,
we appreciate your feedback, however, we do offer 14 days trial period. If you uninstall our app before your trial period is over, you won't be charged and no ...
Cross-Sell has been extremely helpful, easy to install, easier to deal with customer service. Would reccomend fully.