Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, immediate sales impact, and ability to boost average order value. They commend its smooth operation, customization options, and effectiveness from day one. The customer service, especially Carol and Henry, is praised for quick responses and efficient problem-solving. The team's expertise and readiness to adjust to merchant needs are also valued. The app is seen as a key tool for enhancing the shopping experience and increasing sales.

March 15, 2023

Does what it says on the tin! Can easily see sales attributed to its features, making it much easier to justify the cost. Excellent support too.

Hornit Australia
Australia
2 days using the app
Cross Sell replied March 15, 2023

Thanks for your review! We are always here to assist. Just an email away! 🚀

August 9, 2017

Just added Cross-Sell to our Shopify store and I must say their service is outstanding! Many Shopify APP providers are quick to inquire if they can aid in the set-up process. The Cross-Sell team beats them all, in my view. They were eager to help, took over the process for me and even offered to customize their APP to suit our needs.
I'm quite excited to see how it performs!

Epica 2
United States
1 day using the app
June 2, 2017

Looks great, and is cheaper then all the others.

BUT...
They need some major feature to enhance and speed up the use of their app.

No Bulk upload!! Seriously?
No Cross sell Templates that can be added to collections?
No reporting?

Very time consuming and tedious as all hell.

We have seen conversions with this app. So it has paid for itself with in 30 days.

Support was good and replied quickly.

I just don't get why the enhancements of bulk update or templates attaching to collections is taking so long to complete.

Ebodyboarding Com
United States
About 2 months using the app
October 26, 2015

Cross-Sell does not provide the same kind of customer service that you're used to. It is far beyond that. They will do every thing they can to get what you need accomplished in a VERY timely manner. Highly recommended.

Birlings
United States
1 day using the app
November 7, 2017

Just installed and still evaluating, but... works great so far! It took very little effort to install and set up. For the one small customization we needed to make, support was amazingly quick to respond and helped to get us where we wanted to be by the next day.

Equipesport
United States
1 day using the app
October 12, 2016

First off, the support is phenomenal! I have never come across an app developer willing to help to the extent that Cross-Sell does.

The app is extremely well thought out. The dashboard and user interface is very intuitive. was up and running very quickly and I feel that the Cross-Sell app gives a highly polished look and feel to the site. Cross-Sell truly makes the eCommerce experience feel big league.

The Sensible Mama
United States
1 day using the app
February 12, 2015

So far so good, there's a few things that need to be looked into but Steve was extremely helpful in setting up the app on our site and more than accommodating in making the app fit with our theme!

Laural Home
United States
About 1 month using the app
June 26, 2017

Fantastic set-up service - it was all set up for me very quickly with great communication from Stuart - and on a Sunday evening too! Impressive. Thanks again for all your help. I look forward to using the app.

Angel Dove
United Kingdom
1 day using the app
July 7, 2018

I will not use the app, very complex installation. I request cancellation.

Pet Ajuda Pet
Brazil
About 1 month using the app
August 8, 2017

Excellent service and very easy to use. Cross-sell help us to integrate this app to our website and they did a wonderful job.

Rustics For Less
United States
1 day using the app