Reviews (956)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting average order values by promoting complementary products, enhancing product discovery. It features handpicked and automated recommendations, seamless Shopify theme integration, and is easy to install. The customer support is responsive and available even on weekends, helping with issue resolution and app optimization. Merchants appreciate the flexibility in customizing product recommendations and its positive impact on sales.

May 17, 2016

Awesome App! Very easy to use. Great customer service. Top

Cdlcstore
Austria
3 days using the app
September 18, 2017

Awesome service. Quick to get r done. Should have great results

Babysupermarket
United States
3 days using the app
October 2, 2017

This is great app, I like it.
Support installed app in my Showcase theme without any problems, and it works fine:
https://www.3dhorse.com

Gandoza
United States
3 days using the app
June 22, 2017

You'd be surprised how many cross sell apps don't have the simple functionality of displaying on the cart page, but this one does:) Plus, the support is second to none! Highly recommend!

Protazen
United States
2 days using the app
August 31, 2016

I great app if you have multiple items with similar designs. Easy to use and fabulous customer service.

Squarepaisleydesign
United States
2 days using the app
March 15, 2019

Useless support and NOT worth the Money. Thet spam me with emails and i have asked Them to stop 10 times!

oceanstore
Denmark
2 days using the app
Cross Sell replied March 15, 2019

Hi there. I'm sorry to hear your experience with us was not ideal. From what I understand, you uninstalled our app after finding it did not serve your needs. Our records show ...

June 13, 2019

Please do not install this app - it has led to major bugs and issues with my website which have still not been resolved. The developer installed code on my site in the early hours of the morning (due to time zone differences) and within a couple of minutes I became inundated with spam emails saying items were out of stock when they weren't. I have now 3 other known issues on my site and despite ...

Baa Baby
United Kingdom
2 days using the app
Cross Sell replied June 13, 2019

Hi Helen. When you first contacted us on the night of Tuesday May 28th, we were concerned to hear about the inventory problems you were having. We reached out Wednesday ...

August 9, 2017

Just added Cross-Sell to our Shopify store and I must say their service is outstanding! Many Shopify APP providers are quick to inquire if they can aid in the set-up process. The Cross-Sell team beats them all, in my view. They were eager to help, took over the process for me and even offered to customize their APP to suit our needs.
I'm quite excited to see how it performs!

Epica 2
United States
1 day using the app
September 6, 2023

Excellent app, and absolutely unmatched customer service, super helpful

Wallberry
United Kingdom
1 day using the app
Cross Sell replied September 8, 2023

It makes us really happy to hear that you are loving our app!! Thanks for your awesome review 😃

October 26, 2015

Cross-Sell does not provide the same kind of customer service that you're used to. It is far beyond that. They will do every thing they can to get what you need accomplished in a VERY timely manner. Highly recommended.

Birlings
United States
1 day using the app