Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 19, 2024

I have been working with CJ Dropshipping from the beginning of my store's development. I love its organization and user friendly design. Like any other beginner, I have had doubts, and whenever I have needed help, Customer Support has been straightforward, clear, and very helpful. Special thanks to Bianca

CHARMEN
Türkiye
2 months using the app
January 21, 2024

Exceptional Service Beyond Expectations - Thank You, Agnes!

I recently had the pleasure of interacting with Agnes from customer service team, and I am compelled to share my extraordinary experience. In a world where customer service often feels automated and impersonal, Agnes was a breath of fresh air, embodying professionalism, empathy, and expertise.
From the moment Agnes answered my call, I knew I was in capable hands. Her greeting was warm and sincere, immediately setting a friendly tone for the conversation.
What really set Agnes apart was her exceptional problem solving skills. Not only did she understand the intricacies of my problem, but she also provided clear, step-by-step guidance on how it could be resolved.
Thank you again, Agnes, for turning a challenging situation into a positive experience!

Cupid's Whisper
United States
5 months using the app
March 22, 2024

CJ's Customer Support Service works great. In my case, Surind helps us and the truth is that he always gives me a satisfactory and quick solution. I recommend 100%

utilagil.es
Spain
About 1 year using the app
February 8, 2024

Whalen Zhu is always helpful and always helped me to solve the problems I faced with CJ. I truly appreciate his hard work and I am very grateful that CJdropshipping has such a professional person in their team.

KAMELYAR
Canada
About 1 year using the app
March 29, 2024

CJ provides a great fulfillment service, very reliable and quick shipping. Customer service is also so really amazing as you get your own agent who will help anyone at any time. I am very pleased and happy with the care and attention that I have received especially from Linda Feng who is very attentive and thus very helpful in every regard.

StudyDevices
Germany
2 months using the app
May 24, 2024

I've been using CJ for 6 month and I have an agent, Elsa Tong. I totally recommand this app, she's very helpfull and fast when I need. Very happy !

mea-pono
Switzerland
About 1 year using the app
Edited January 6, 2025

We are absolutely delighted with the exceptional customer service we’ve experienced. The team is remarkably fast and attentive, always ready to help with any questions or challenges we encounter. Our agent, Doki, has been especially remarkable. Doki consistently goes above and beyond to provide outstanding support, enabling us to advance our business smoothly and effectively. We deeply value the team’s commitment and professionalism.

SalsaNueva Shop
France
About 1 year using the app
February 2, 2024

Great place for those who are working on their ecom dreams. Staff member Bonnie was really helpful with everything when there was a problem.

5 stars from me!

Effectivly
Norway
3 months using the app
May 2, 2024

Ms. Talisa always help us about our problem. I find answer for all of my questions. I appreciate it.

FINDOPIA
United States
9 months using the app
Edited April 27, 2024

Exceptional customer service, really happy about the job they are doing. Very pleasant and professional people. Special thanks to Alan and Bring

Samuzak
Japan
8 months using the app